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Xfinity Mobile
Xfinity Mobile v2
xFi
xFi v2
Xfinity Internet
100
Xfinity Mobile offers (2) different data pricing options. Customers can either pay $____ for by the gig data usage or $____ for unlimited data usage.
$12.00; $45.00
100
Xfinity Mobile customers can add a protection plan for $____ per line.
$12.00
100
These are the (3) devices that support the xFi service.
Arris TG1682G; Arris TG3482G; Cisco DPC3941T
100
The crescent mood icon identifies this feature.
Bedtime Mode
100
These are the download/upload speeds for Extreme Pro.
400Mbps/35Mbps
200
Customer can have up to this many lines with Xfinity Mobile.
(5)
200
Using the device trade-in program, customers will receive a check in the mail for their device value within this time frame.
30 Days
200
xFi replaces the customers need to use this URL to access/change their network settings.
http://10.0.0.1
200
Customers can choose to receive text message notifications for these (2) options.
Network Access Notification - Change in WiFi settings; Network Activity Notification - New device attempting to connect to network
200
These are the download/upload speeds for Gigabit Internet.
1Gbps/35Mbps
300
Xfinity Mobile uses the most reliable 4G LTE network with this many hotspots.
16 Million
300
Xfinity Mobile Protection will cover a device for these (3) primary reasons.
Loss; Theft; Accidental Damage
300
Customers can use the timed pause feature in these increments.
30Min; 1Hr; 2Hr
300
Via the mobile app, list (3) of the five options under the Troubleshooting menu.
Restart Your Gateway; FAQ's; Connecting New Devices; Optimizing Performance; Connection Issues
300
This is the device installed for customers who sign up for either Extreme Pro or Gigabit speed tiers.
Arris TG3482G (XB6)
400
Xfinity Mobile partners with this company for their device trade-in program.
Assurant
400
Customers trading in Apple devices need to have this feature disabled.
"Find My iPhone"
400
Devices will show as one of these (3) statuses.
Active; Paused; Inactive
400
List (6) of the 12 icons that users can choose from when selecting a device type in the personalizing process.
Phone; Tablet; Laptop; Desktop; TV; Streaming Media Box; Game Console; Camera; Thermostat; Appliance; Printer; Miscellaneous
400
The XB6 Wireless Gateway offers an external battery for this cost.
$70.00 + Shipping
500
Instead of calling, Xfinity Mobile customers can get support from a representative using these (3) alternative methods.
Facebook Messenger; Text; Online Chat
500
List (5) requirements for a device to meet the qualifications for the trade-in program.
Device is a smart phone; Powers on; Has original buttons; Functional charging port; Working display; No engravings; No cracks, splits or fractures; No liquid damage; Disabled "Find my iPhone; Reset to factory settings
500
Turning "ON" Parental Controls for a device will enable protective search settings for these three sites.
Google; Bing; YouTube
500
These are the (3) steps that are taken when personalizing a device.
Device Name; Select Device Type; Assign To Profile
500
This is the model number of the XB6 External Battery.
XBB1-A