XI Equipment
The preferred gateway for connect (150/35Mbps)
What is XB6
Central Division Connect More Speed
What is 400 Mbps?
True or False: Customers can only rent Xfinity Modems with Xfinity Internet?
What is false?
Xfinity's premium in-home WiFi service designed to provide customers with the best WiFi coverage throughout their homes and reliable connections for all devices. It includes benefits such as unlimited data (in certain areas), Advanced Security for safe browsing on mobile devices, and a WiFi Boost Pod for enhanced coverage if recommended.
What is xFi complete?
Family size: 1 person
Number Devices: 2, ipad and cell
Internet usage: Email, games on the ipad/cell sometimes
WFH: No, is retired from work
What is Connect (150 Mbps)?
The preferred gateway for fast (600/35 Mbps)
What is XB7 or XB6 for the minimum gateway
Northeast Division Fast Internet Speed
What is 600 Mbps?
True or False: Xfinity provides customers with 1.2 Terabytes (TB) of Internet data usage each month as part of the monthly Xfinity Internet service.
What is true?
True or False: Bulk customers are eligible for xFi complete
What is false?
Family size: 2 people
Number Devices: 8 devices, 2 cell phones, 2 ipads, 2 smart watches and 2 laptops
Internet usage: Streaming Netflix, gaming on PlayStation, Computer, Tik-Tok users
WFH: Yes, both people work from home full time.
What is Gigabit (1.1 Gbps) or Gigabit Extra (1.3 Gbps)?
The preferred gateway for gigabit and gigabit extra
What is XB8, or XB7 for the minimum gateway
West Division Connect Speed
What is 150 Mbps?
True or False: If a customer uses more than 1.2 TB in a month, they will receive a courtesy reminder the first time, but will then be subsequently charged for additional data in future months they go over the threshold.
What is true?
True or False: Customers who rent their own modem cannot add unlimited data plan to their XI Plan
What is False? Customers can add unlimited data for $30 per month.
Family size: 3 people, 2 kids under 12
Number Devices: 8 devices, 2 cell phones, 2 ipads, 2 smart watches and 2 laptops
Internet usage: Streaming Netflix, Youtube on the kids iPads, Email and Tik Tok scrolling
WFH: No, both adults work away from the home
What is Fast (600 Mbps) or Gig (1.1 Gbps)
The preferred gateway for Internet Essentials and Internet Essentials plus
What is XB3 only
In all Divisions Speed of Gigabit
What is 1.1 Gbps?
The maximum data overcharge per month?
What is $100 per month?
Small devices designed to work with a compatible xFi Gateway to create a mesh WiFi network in your home. They help eliminate "dead spots" by extending WiFi coverage to areas with weak or inconsistent signals.
What is Wifi Pods?
Family size: 4 people, 2 kids under 12
Number Devices: 10 devices, 2 cell phones, 4 ipads, 2 smart watches and 2 laptops
Internet usage: Streaming Netflix, Youtube on the kids iPads, Email and Tik Tok scrolling, adults have a home base business and on the call have complained about overnight internet planned outages and slow speeds
WFH: Yes, both adults work full time from home.
What is Gigabit Extra (1.3 Gbps) or Comcast Business Internet
2 Benefits of renting an Xfinity Modem
What is...
In all Divisions Speed of Gigabit Extra
What is 1.3 Gbps?
What is the overcharge fee for data threshold overage?
What is $10 for each 50 Gigabytes used?
Xfinity service that provides unlimited cellular data backup during connectivity outages and includes a battery backup to maintain connectivity during power outages.
What is storm ready Wifi?
Family size: 1 person
Number Devices: 1 flip phone and 1 computer
Internet usage: Checks emails on computer, light internet usage.
WFH: No
What is Connect (150 Mbps)?