What are MathXL, MyMathLab, and MyMathTest?
(Also acceptable: MyStatLab, MyFinanceLab, MyAccountingLab, MyEconLab, MyOMLab, MyFoundationsLab, Accuplacer, MathXL for School, and MyMathLabGlobal)
100
Students need these three things to register for an XL MyLabs course.
What are a course ID, valid e-mail address and an access code or credit card/PayPal account to purchase access?
100
This is where a student can check for and install the plug-ins required for their course.
What is the Browser Check?
100
This is the area where the instructor can access the instructor tools in their course?
What are Course Tools (ND courses) or the Control Panel?
100
This allows a student who is waiting for financial aid or their book to arrive to join their XL MyLab course without an access code.
What is 17 Day Temporary Access?
200
These are the supported operating systems for courses using the XL Platform.
What are Windows, Mac and Linux?
200
This is where an Algebra student with the course ID XL01-2JK3-401Y-6SG2 would go to register.
A student using Safari receives the message "There has been a problem with your authenticity possibly due to inactivity. For your safety, you have been logged out." when accessing their course. They should...
What is adjust their settings to accept cookies?
(Also accepted: complete KB 10174 or KB 8970)
200
This is where the instructor goes to create assignments and tests for their course.
What is the Assignment Manager or Homework/Test Manager?
200
This is the plug-in most XL courses use to display questions in assignments.
What is the Flash plug-in?
300
This is the URL that a High School or K-12 student would use to access MathXL.
An instructor needs access to MyMathLab to create a course. This is what they should do.
What is contact their local sales rep or request access directly through the site?
300
A student is having trouble displaying or accessing assignments and multimedia resources in their course. They should...
What is complete the recommended settings for their browser?
(KB 7557 - contains settings for all browsers)
300
This is where the instructor goes to create an announcement or enable the course calendar.
What is the Homepage Manager or Dashboard Manager?
300
This is the number of MathXL courses a student can join at one time.
What is 1?
400
These are the XL products used mostly for placement or skills testing.
What are MyMathTest and Accuplacer?
400
A student has registered for MathXL but does not see their instructor's course listed when they sign in. They should:
What is: click the Enroll in a New Course button and join their course?
400
This is where a student is working or reworking questions in an assignment but their score is not updating.
What is Review Mode?
400
This is what the instructor should use to report a content issue with a question or activity.
What is the Ask the Publisher button?
400
This is what a student should do when they receive the message that "the course enrollment period has ended" when trying to join their course.
What is Contact the Instructor?
500
These are the XL platform products that allow self-study.
What are MathXL and MyFoundationsLab?
(MyMathLab Global also allows self-study)
500
These are the reasons a student may be asked for a new access code when retaking a course or enrolling in the next course in a sequence.
What are change in edition or version of book used to create the course (custom vs. standard) or a change in course site (example: MyMathLab to MathXL).
500
This is the button a student clicks to begin their next attempt on a question.
What is the Similar Exercise button?
500
This is what an instructor should do to submit zeroes for assignments that have not been attempted and are past due.
What is Manage Incompletes.
500
These are the two things an instructor cannot do after students have started an assignment
What are edit the questions on the assignment and enable a late penalty?