Easy Peasy!
Where can Users enroll or login into their Xpress Digital Banking?
www.gesa.com or the mobile app
What are the 6 requirements to register for digital online banking?
First name, middle name (not required), last name
Social security number
Date of birth
Mother’s maiden name
Zip code
How can I reset the failed security question attempts?
Architect Admin> Search for User> Identity Verification Unblock Challenge
What type of account offers Bill pay?
All Checking Accounts except Student Checking
What year did Gesa open?
1953
Where can I find the User ID for a member?
Architect Admin PROD
How can a member change their User ID or Security Questions?
User must go to More > Profile > User Settings > Change Security Information or Change User ID
How long does it take for the Architect Agreement to generate in DNA for a new member?
15 minutes
Can you describe what the difference between a Public and a Manually Added Payee is?
A public payee has provided its information to the Bill Payer vendor and is searchable on the list of available payees.
A manually added payee has not provided its information to the Bill Payer vendor.
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Where can I find the Xperience Guide?
On the Commons > Searching Xperience Guide
What is the daily limit for Xpress Person to Person?
Up to $1,000
How can I set up alerts for my POS transactions?
Bonus: Name some of the types of alerts that I can set up?
Xpress Card Controls
Bonus:
Transaction Amount
Card Not Present
International
Declined
Gas Station
How much is the fee to expedite a mailed bill pay check?
$19.95
(Typically delivered to the payee 1 business day after the day the payment was scheduled.)
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Name all supported browsers for gesa.com
Microsoft Internet Explorer
Firefox
Safari
Google Chrome
What are the daily deposit limits for new and existing members on RDC ( Remote Deposit Capture)?
Less than 30 Days: not to exceed $100
More than 30 days: not to exceed $5000
How can I change the Xpress Telephone PIN for a member?
Relationship Profile> Agreements> Voice Response Unit> Edit> PIN
What are the daily Bill Pay limits for new and existing members?
After 30 days: $25,000
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