MD’s Presentation
What are some of the insights of being an effective loan consultant
Self-Motivated, Agile and willing to addapt to change.
What is the career ladder for a senior loan consultant in Xtenda?
Branch CEO (Supervisor), Regional Manager and Head of Sales
Describe the role of the consultant in the tripartite relationship?
GateKeeper
What is the new target for Loan Reworks?
15%
There are two dramatically different types of managers, who are they?
Multipliers and Diminishers
What is exciting about being a consultant?
Sales, loan Acquisition, processing loans and interactions with clients.
Give an any example of a myth that you need to Kill as a senior loan consultant to be ready for leadership?
Destination Myth, Position Myth or Favoring Myth
Who are the key players in the product loan transaction?
Consultant, Agent and Supplier
What is the importance of the NRC numbers for loan originations and management?
They act as a unique identification number for each client.
A dimisher is a type of manager that deliberately grows the intellect of his/her staff. True or False
False. Diminishers sap the intellect of their staff and weigh them down.
Why is it important to understand the loan processing procedure as a loan consultant?
To minimize errors in loan processing and to prevent operational loses.
Give a minimum of 3 habits that you need to develop to be able to be a Branch Supervisor, Regional Manager or Head of Sales?
Invest in relational chemistry, Lighten your leader s load, Be willing to do what other won't, Become a Go-To-Player
Xtenda is to loan.
Supplier is to ?
Goods/ product
What is the most common cause for loan reworks?
Missing CRB info or Error by the consultants.
is it possible to be an accidental dimisher?
Yes it is
What do you need to be a top loan consultant?
Continuously improve your loan acquisition strategies, learn from others, pay attention to detail.
What is the main skill that you require to be promoted to a Branch Supervisor, Regional Manager or Head of Sales?
Execution-getting things done
Mention two key controls in the loan sales transaction from Xtenda's perspective?
OTP (One time pin)
Money trail
What is the role of a loan consultant in the FID process?
They are responsible for contacting the clients to make payment, investigate the reason for the drop and ensure that the loan is either normalize it settled.
Who is a multiplier manager?
A multiplier manager is a leader who amplifies the intelligence and capabilities of their team members, thereby multiplying their collective talents and achieving exceptional results.
What is the highst position you can aspire to as a loan consultant?
You can aspire to be a senior loan consultant, btanch supervisor, regional manager sales, head of agents and sales strategy and operations manager. And you can aspire to be an MD.
Name the two books that were recommended for you to read during the presentation and their authors?
Execution-Larry Bossidy & Ram Charan
The 360 Leader-John C. Maxwell
In the product loan transaction, the consultant's responsibility lies with the ?
Customer, accessing the loan.
What is the email used to submit queries to operations ?
customerservice@xtendafin.com
Who introduced the concept of "Multipliers" in their book, highlighting the qualities of leaders who amplify the intelligence and capabilities of their team members?
Liz Wiseman