These vehicles have one major thing in common Fiat, Versa, Sentra, Altima, Juke, Cruze, Malibu, Impala, Equinox, Sonic, Volt, BMW 528, BMW 335D, Avenger and 200
What is Vehicles that get 30 or more MPG
100
Looks like we found the perfect car, other than fitting it into your budget is there any reason why you wont take it home now?
What is a trial close
100
The current streak of being NW Ohio sales volume leader
What is 17 years
100
The fisrt step of the sales process
What is the Meet and Greet
200
This manufacturer is a top safety pick for every vehicle with the Institute of highway safety.
What is Subaru
200
Light or Dark color
Leather or Cloth
Automatic or Manual
2 doors or 4
What are Either/or questions
200
The year we opened as Yark Automotive Group
What is 1981
200
How we find out what the customers buying motives are
What is the Customer Needs Analysis
300
"you're going to love ____ all of his/her customers love him/her, do me a favor when you get here please have your them come and get me. I want to come out and say hello and thank you for giving us a chance to show you the vehicle"
What is the confirmation call
300
How do you make sure someone is writing down YOUR information
What is Do you have a pen Handy, I'll wait
300
The 9 new car franchises we offer
What is BMW Chrysler Jeep Dodge RAM Fiat Nissan Subaru Chevrolet
300
Walking around a trade and not saying a word just touching and rubbing scratches
What is why we ask for money down and short term on first pencil
400
2 to 1
What is the appointment ratio I should be at daily
400
773 in December 2011
What is One month record unit sales
400
At :15 or :45 minutes after the hour
What is the time we set an appointment known as East/West
500
Where are your customers now?
What do they think you're doing?
Did they drive the vehicle?
Did you intro them to service?
What brought them in?
Are they ready to take delivery now?
What is The desking questions
500
What we use to make sure customers know that we have the lowest price
What is 110% price protection guarantee
500
The year that Jim Yark was Time Life dealer of the Year
What is 2006
500
100% customer satisfaction. Not just in the car you buy but in the whole process in which you buy it.