What must employees do with their vacation entitlements?
A. Save them for the following fiscal year
B. Use them within the fiscal year they are earned
C. Split them evenly across the team schedule
D. Get approval from their director before using them
B. Use them within the fiscal year they are earned
When are residents allowed autonomy over their finances?
A. Once they turn 18 years old
B. Upon recommendation from their legal guardian
C. Over time, when they demonstrate responsible control over their finances
D. Immediately upon entering the program
C. Over time, when they demonstrate responsible control over their finances
Who is responsible for creating and tailoring care routines for participants?
A. Each individual home
B. To limit unauthorized use of funds
C. On-call Unit Managers
D. Program leaders in consultation with the Board
A. Each individual home
The primary goal of TCI is to:
A. Control youth behavior
B. Create safety and help youth learn coping skills
C. Punish unsafe actions
D. Remove youth from stressful environments
B. Create safety and help youth learn coping skills
This is the only mammal capable of true flight.
A. Bat
B. Flying squirrel
C. Lemur
D. Pigeon
A. Bat
How many day-shift and night-shift employees per house can take vacation at the same time?
A. Two day-shift employees and one night-shift employee
B. Only one day-shift and one night-shift employee
C. One day-shift and two night-shift employees
D. Unlimited employees as long as approved
B. Only one day-shift and one night-shift employee
Why may employees act as "bankers" for residents?
A. To ensure cash transactions are tracked in exceptional circumstances
B. To oversee all resident expenses
C. To limit unauthorized use of funds
D. To store resident finances securely for personal purchases
A. To ensure cash transactions are tracked in exceptional circumstances
To limit unauthorized use of funds
Who must approve changes to participant care routines?
A. The Unit Manager alone
B. The President/CEO
C. The Director, in consultation with clinical staff and caregivers
D. The Board of Directors
C. The Director, in consultation with clinical staff and caregivers
The “baseline” in the TCI Stress Model refers to:
A. A youth’s typical behavior when calm
B. The first sign of aggression
C. The point of physical intervention
D. Staff's emotional state
A. A youth’s typical behavior when calm
Water boils at this temperature at sea level.
A. 50°C
B. 75°C
C. 100°C
D. 150°C
C. 100°C
What happens if the team cannot reach a consensus on the vacation schedule?
A. The CEO finalizes the schedule
B. The program manager completes the team's vacation schedule
C. Employees prioritize seniority to decide
D. Vacation requests are denied
B. The program manager completes the team's vacation schedule
During summer camps, what challenge justifies employees holding money for residents?
A. Residents misplace money frequently
B. Guardians mandate financial oversight
C. Difficulty accessing banking services
D. Strict program policies on large withdrawals
C. Difficulty accessing banking services
What document supports the consistent development of care routines for participants?
A. Residential Behavior Support Plan
B. Participant Care Routines Plan
C. Code of Conduct Manual
D. Organizational Standards Policy
B. Participant Care Routines Plan
Using a calm tone, open body language, and supportive responses are all part of:
A. Behavior modification
B. The LSI
C. Active Listening
D. Safety Planning
C. Active Listening
This movie features the famous line: “Life finds a way.”
A. E.T.
B. Jurassic Park
C. Star Wars
D. Back to the Future
B. Jurassic Park
When employees on the same team request overlapping vacations and cannot reach a consensus, how does the program manager prioritize?
A. The CEO finalizes the schedule
B. Vacation requests are denied
C. Employees prioritize seniority to decide
D. The program manager completes the team's vacation schedule
D. The program manager completes the team's vacation schedule
What is the recommended method to reduce frequent trips to the bank?
A. Creating a "banking day" schedule for units
B. Requiring all withdrawals to be online
C. Appointing financial caregivers to collect resident funds bi-weekly
D. Limiting expenditures to specific thresholds
A. Creating a "banking day" schedule for units
If significant changes to care routines are required, what must be submitted?
A. Participant Notification Form
B. Financial Impact Report
C. Emergency Request Form
D. Participant Care Routines Plan Change Form
D. Participant Care Routines Plan Change Form
The LSI step where staff help youth identify a better way to handle future situations is called:
A. Identify the Feeling
B. Connect the Trigger
C. Summarize
D. Explore Alternatives
D. Explore Alternatives
What is the largest living species of lizard on Earth?
A. Gila monster
B. Monitor lizard
C. Komodo Dragon
D. Iguana
C. Komodo Dragon
How should program managers balance vacation schedules?
A. Equally across all 13 averaging periods
B. By assigning each employee three vacation periods per year
C. By prioritizing first-choice requests for high-performing employees
D. By adhering strictly to fiscal rules
A. Equally across all 13 averaging periods
In 2010, allowance at Ranch Ehrlo was:
A. $7
B. $10
C. $12
D. $8
D. $8
When is the next periodic review for the Participant Care Routines Policy scheduled?
A. July 2029
B. June 2030
C. March 2028
D. December 2027
C. March 2028
In the TCI Stress Model of Crisis, the point at which a youth is no longer able to process verbal information and staff must shift from talking to environmental, emotional, or protective interventions is known as:
A. The Triggering Phase
B. The Escalation Phase
C. The Outburst (Acting-Out) Phase
D. The Recovery Phase
C. The Outburst (Acting-Out) Phase
In an internal combustion engine, which stroke of the four-stroke cycle is responsible for drawing the air-fuel mixture into the cylinder?
A. Exhaust stroke
B. Compression stroke
C. Power stroke
D. Intake stroke
D. Intake stroke