ARRIVAL &
WORKDAY
STUDENT
SAFETY
ATTENDANCE &
COMMUNICATION
BEHAVIOR &
SUPERVISION
TRIPS, PLANS &
PROCEDURES
100

Staff should arrive on-site at this time if you are doing Nap time? 

What is 12 PM? 

100

For youth Kindergarten and up, staff must maintain this staffing ratio.

What is 1:20?

100

Students must maintain at least this attendance percentage to remain enrolled.

What is 80%?

100

This is Step 1 in the Classroom Managed Behaviors Flow Chart.

What is redirection from the Instructor or Assistant?

100

Weekly Activity Plans are due by this day and time for the upcoming week.

What is Wednesday at 6:00 PM?

200

If you are arriving late, these TWO people must be contacted by phone or text.

Who are the Site Director AND Program Manager?

200

True or False: Students may be left unsupervised briefly if a staff member needs to step away.

False. Students are not to be left unsupervised ever. 

200

True or False: An Instructor may decide whether a student's absence is excused.

False. Instructors and Assistants do not make that decision. 

200

Name ONE behavior listed as Program Manager / Office Managed.

Examples: physical violence; racially or sexually charged language; threats; self-harm language; repeated running away out of staff sight.

200

Written permission for a walking trip must be obtained at least this far in advance.

What is 72 hours in advance?

300

Staff should use this computer for all work-related business.

What is a Carole Robertson Center computer?

300

After checking the student's expected locations, staff still cannot account for a child's whereabouts. According to the Lost or Missing Persons Policy, what action is required?

What is immediately begin the lost/missing child procedure, maintain supervision of the other children, and notify Police/911 and the Supervisor or designee?

300

When communicating with parents by email, this person should be copied.

Who is the Program Manager?

300

True or False: Yelling or shaming can be used when other redirections have failed.

False. Yelling, shouting, shaming, or scolding a student is not appropriate.

300

The prefilled Walking-Trip Roster is due this far in advance. 

What is 24 hours BEFORE leaving?

400

Before leaving the site, staff should do this.

What is check in with the Manager or Director?

400

Name TWO required items staff must bring on a walking or field trip. 

Examples: fully stocked first-aid kit, emergency medications, working cellphone, emergency contacts, relevant health records. 

400

A parent emails you with a concern about their child. According to the handbook, within what timeframe should staff work with their manager to respond?

The handbook specifically says staff should collaborate with their manager to respond to parent emails and concerns within 48 hours

400

Staff should be doing this instead of using personal phones while students are present.

Walking around, engaging in student discussion, facilitating activities, and remaining fully present.

400

True or False: Staff may drive youth in their personal vehicles for an approved trip.

False. Youth must travel by approved transportation services. 

500

You need to leave work early tomorrow for a personal appointment. What steps must you take to request the schedule change?

What is notify your supervisor in writing at least 24 hours in advance and receive written approval from your manager before changing your schedule?

500

SCENARIO: Your group becomes out of ratio. What should you do?

Call the supervisor or front desk for an additional CRCL employee.

500

SCENARIO: A parent asks whether you think their child has ADHD. What should you NOT do?

Do not diagnose, imply a diagnosis, or recommend a professional evaluation. Use classroom supports and refer concerns to the Program Manager.

500

SCENARIO: You observe a concerning incident. What are TWO immediate reporting expectations?

Notify the Program Manager immediately, verbally and in writing, and complete the Incident Report Form within 24 hours when required.

500

SCENARIO: A child is not picked up by 6:00 PM. What is the supervision requirement?

The child may not be left alone; TWO adults must remain with the child until an approved adult arrives.