Nature of Business
Business Management
Business Planning
Business Skills
NESA Terms
100

What are the four stages of the business life cycle?

Establishment, growth, maturity and post-maturity

100

What are the four key business functions?

Operations, marketing, finance and human resources

100
How many people are employed in an SME?

1-199 people

100

What does RUDE strategy stand for?

Read the question twice

Underline syllabus content

Directive of the question

Essentials (of the questions)/Eliminate multiple choice options

100

Recognise and name.

Identify

200

What is the difference between a good and service?

A good is a tangible item that can be purchased, whereas a service is an intangible product performed through expertise and human skill.

200

Outline the three approaches to management.

Classical - hierarchical, autocratic, planning, organising, controlling

Behavioural - teams, participative/democratic, leading, motivating, communicating

Contingency - adapting to changing circumstances

200

Identify 3 critical issues in business success and failure.

importance of a business plan

management – staffing and teams

trend analysis

identifying and sustaining competitive advantage

avoiding over-extension of finance and other resources

using technology

economic conditions

200

What is the structure of the business report?

Title

Executive Summary

Body paragraphs with subheadings and numbers

Recommendations (may be in body paragraphs)

Conclusion

200

Sketch in general terms; indicate the main features of.

Outline

300

List five different stakeholders in a business.

- employees

- managers/owners

- environment

- wider society

- shareholders

- customers

300

Describe a business goal.

Ideas: profits, market share, growth, share price, social, environmental. Must be specific.

300

What are 5 influences in establishing an SME?

Personal qualities, sources of information, business idea, establishment options, market, finance, legal, human resources, taxation.

300

What are the four steps in an executive summary?

1. A statement of the report brief from the client.

2. A summary of what the report covers, in the same order as the full report.

3.Recommendation/s

4.Reasons or justification to support the recommendations

300

Provide reasons in favour.

Recommend

400

What are all the ways of classifying a business? What are the different categories underneath them?

Size - micro, small, medium, large

Location - local, national, global

Industry - primary, secondary, tertiary, quaternary, quinary

Legal structure - sole trader, partnership, private company, public company, government enterprise

400

Describe the four Ps of the marketing mix.

Price

Product

Place

Promotion

400

What are 3 of the main roles of SMEs?

Providing employment (70% of private sector)

Creating jobs (80% in 10 years)

Producing goods and services (50% of products each year)

Research and development (20% of total money)

Earning large profits

400

What are the three steps in writing a recommendation sentence?

State what the business should do using modal language

Use a connective to show cause and effect

Explain the reason why the business should follow your recommendation

400

Show how things are similar or different.

Compare

500
Describe one external and one internal influence on a business.

Ext: economic, financial, geographic, social, legal, political, institutional, technological, competitive situation, markets

Int: products, location, resources, management and business culture

500

Identify a strategy for each of the four business functions to increase profits.

Operations:

Finance:

Marketing:

Human resources:

500

What is the formula for calcluating break-even quantity?

(Fixed cost)/(Price - Variable Cost)

500

What are five words that should not appear in your business reports?

I

We

Money

People

Go well

500

Make a judgement based on criteria.

Determine the value of.

Evaluate