Established ways of acting or cultural practices that are unique to groups in society. These have important links to the heritage, values and traditions of people
What are 'customs'?
The alteration or modification of cultural elements in a society.
This society can occur at the micro, meso and macro levels. It can be brought about by modernisation processes, including technological innovation.
2 broad categories of communication
What is verbal and non-verbal communication?
Name of the person who developed the Communication Accommodation Theory
Who is Howard Giles?
Non-verbal communication type that is rarely made in Japanese communication
What is eye contact?
The preconceived view of the characteristics of a group held by individuals who are not members of that group. These views are usually negative, generalised and inflexible, and ignore differences that exist between the members of the stereotyped group
What are 'stereotypes'?
The persistence or consistent existence of cultural elements in a society across time.
Can also be referred to as the maintenance of the traditions and social structures that bring stability to a society
What is 'continuity'?
2 forms of interference that may occur with the communication process
What is: Background noise, language barriers, mispronunciation of words, body language/gestures, misspelt words, cultural differences
The idea behind CAT - (2 points)
What occurs when one will change the way they speak depending on who they are speaking to and the context in which the conversation takes place?
What is a 'smile'?
Deeply held ideas and beliefs that guide our thinking, language and behaviour
What are 'values'?
Appears as a society becomes larger and more complex, immigrant groups join the dominant culture, and subcultures form within the society. The more complex the society, the more likely it is that its culture will become internally varied and diverse.
What is 'cultural diversity'?
The concept where the most obvious parts of a culture are exposed. Then when equipped with intercultural understanding, we can uncover the elements hidden below the surface.
What is the 'iceberg of culture'?
What is convergence?
Japan is known as this type of culture.
What is 'collectivist'?
Will also accept 'high-context'
The idea that concepts are socially constructed and vary across cultures. Therefore, individuals and groups must always view other cultures objectively and not judge them using the values and norms of their own culture as a measure of right or wrong.
What is 'cultural relativism'?
The passing on of culture – such as traditions, values, language, symbols, cultural traits, beliefs and normative behaviour – across and between generations in society.
What is 'cultural transmission'?
The study of the meaning behind signs and symbols and how they can convey meaning to the receiver
What is 'semiotics'?
What is over accommodation?
Japanese frequently use this response to to promote cooperation and harmony.
What is 'yes'?
The practices, traditions, customs and knowledge that define who we are socially and personally.
An expression of the values that help us to understand our past, make sense of the present, and express a continuity of culture for the future.
What is 'cultural heritage'?
The process of contacts between different cultures and also the outcome of such contacts.
Occurs when members of one cultural group adopt the beliefs and behaviours of another group. It may involve direct social interaction or exposure to other cultures through mass media
What is 'acculturation'?
Using touch to convey meaning
What is 'haptics'?
What is divergence?
3 strategies for dealing with misunderstanding
What is...(may include)
Read widely, language - learn common phrases, show respect, demonstrate patience.