Business Foundations
HR Management
Operations
Reviewing performance
Implementing change
100

Business type that has 2-20 owners.

What is a partnership?

100

Voluntary termination that occurs when an employee leaves the workplace, usually to go to another job.

What is resignation?

100

All the activities that help transform inputs into outputs.

What are processes?

100

The amount remaining after all operating expenses and tax have been deducted from the business’s total revenue.

What are net profit figures?

100

The skill of a manager to influence and motivate employees towards the achievement of business objectives.

What is leadership?

200

An individual or group that has a direct or vested interest in the activities of a business.

What is a stakeholder?

200

An independent third party facilitates discussion between two parties to help them reach their own agreement.

What is mediation?

200

How well a business has used its resources to achieve its stated objectives.

What is efficiency?

200

A change that is planned and occurs before a business is affected by pressures in their environment.

What is proactive change?

200

Designed to show care, encouragement and acknowledgement for employees’ work.

What is support?

400

Nature of task, Time, Experience of employees, Manager preference.

What are ways to determine the appropriateness of a management style?

400

The process of setting and attaining goals, with each goal needing a combination of clarity, challenge, commitment, feedback and complexity.

What is Locke and Latham's goal-setting theory?

400

Decrease use of resources, activities, labour and time to decrease waste production.

What is reduce?

400

Employees, managers and legislation.

What are examples of driving AND restraining forces?

400

Reinforce change and embed it into the policies, procedures and culture so that it can remain for the long term.  

What is refreeze?

700

Role of a business in the community and how they can improve the lives of others or the environment.

What is fulfilling a social need?

700

Results from negotiations between an employer and union and is ratified by the Fair Work Commission, setting out the terms and conditions of employment at a workplace.

What is an Enterprise Agreement?

700

Integrates computer science and engineering in the design, construction and use of machines to perform manual tasks.

What is robotics?

700

Considerations or forces are placed in order from the most important to the least important.

What is ranking?

700

The process of aligning and developing the capacities of a team to create the results its members truly desire.

What is team learning?

1000

Can be identified through observation of what actually occurs and the real relationships and interactions between people.

What is real corporate culture?

1000

Measures how well an employee has performed their job, provides feedback to employees and establishes plans to improve performance.

What are performance appraisals?

1000

An itemised list of materials that are required to meet specific orders.

What is Materials Requirements Planning?

1000

A strategy that allows a business to achieve a competitive edge by reducing production or delivery expenses.

What is a lower-cost strategy?

1000

Five management strategies to respond to key performance indicators and/or seek new business opportunities.

What are (any five of):

staff training

staff motivation

change in management styles or skills

increased investment in technology

improving quality in production

cost cutting

initiating lean production techniques

redeployment of resources 

innovation

global sourcing of inputs

overseas manufacture 

global outsourcing