Business Foundations
HR Management
Operations
Reviewing performance
Implementing change
100

What is a partnership?

Business type that has 2-20 owners.

100

What is resignation?

Voluntary termination that occurs when an employee leaves the workplace, usually to go to another job.

100

What are processes?

All the activities that help transform inputs into outputs.

100

What are net profit figures?

The amount remaining after all operating expenses and tax have been deducted from the business’s total revenue.

100

What is leadership?

The skill of a manager to influence and motivate employees towards the achievement of business objectives.

200

What is a stakeholder?

An individual or group that has a direct or vested interest in the activities of a business.

200

What is mediation?

An independent third party facilitates discussion between two parties to help them reach their own agreement.

200

What is efficiency?

How well a business has used its resources to achieve its stated objectives.

200

What is proactive change?

A change that is planned and occurs before a business is affected by pressures in their environment.

200

What is support? 

Designed to show care, encouragement and acknowledgement for employees’ work.

400

What are ways to determine the appropriateness of a management style?

Nature of task, Time, Experience of employees, Manager preference.

400

What is Locke and Latham's goal-setting theory?

The process of setting and attaining goals, with each goal needing a combination of clarity, challenge, commitment, feedback and complexity.

400

What is reduce? 

Decrease use of resources, activities, labour and time to decrease waste production.

400

What are driving AND restraining forces? 

Employees, managers and legislation.

400

What is refreeze?

Reinforce change and embed it into the policies, procedures and culture so that it can remain for the long term.  

700

What is fulfilling a social need? 

Role of a business in the community and how they can improve the lives of others or the environment.

700

What is an Enterprise Agreement?

Results from negotiations between an employer and union and is ratified by the Fair Work Commission, setting out the terms and conditions of employment at a workplace.

700

What is robotics? 

Integrates computer science and engineering in the design, construction and use of machines to perform manual tasks.

700

What is ranking? 

Considerations or forces are placed in order from the most important to the least important.

700

What is team learning? 

The process of aligning and developing the capacities of a team to create the results its members truly desire.

1000

What is real corporate culture?

Can be identified through observation of what actually occurs and the real relationships and interactions between people.

1000

What are performance appraisals? 

Measures how well an employee has performed their job, provides feedback to employees and establishes plans to improve performance.

1000

What is Materials Requirements Planning?

An itemised list of materials that are required to meet specific orders.

1000

What is a lower-cost strategy?

A strategy that allows a business to achieve a competitive edge by reducing production or delivery expenses.

1000

List five management strategies to respond to key performance indicators and/or seek new business opportunities.

staff training

staff motivation

change in management styles or skills

increased investment in technology

improving quality in production

cost cutting

initiating lean production techniques

redeployment of resources 

innovation

global sourcing of inputs

overseas manufacture 

global outsourcing