Digital
Name one of the Excel skill-building courses designed in Q1 that was not launched until the new School of Business launched in August
What is Excel Skill-Building Basic Functions? or What is Excel-Skill Building: Data, Pivot Tables, and XLOOKUP?
This originations rollout allows our customers to sign from anywhere in the country
What is RON (Remote Online Notary)
During this inaugural event, fellow team members shared their thoughts on how they have been influenced by this famous historical figure.
Who is Dr Martin Luther King
The training program that had the highest number of trainees in the first quarter is
Bankruptcy (38)
206 participants completed this training in Q1
Badge Training
This course launched in Q1 reached over 200 enrollments, helping team members manage project complexities?
What is the Introduction to Project Management?
These two cost savings initiatives were rolled out in January of 2024
What was Credit Optimization & Truework VOIE
The new School of DEI launched, in this awareness month, coinciding with the introduction of its first monthly trivia game focused on the same theme.
What is Women's History Month?
What is the only origination training that features a systems name?
Flash
This training had 230 participants in Q1
New Hire Training
Over 200 team members got enrolled into this course because they failed a cybersecurity phishing exercise. This course focused on identifying fraudulent emails regarding outstanding tax balances.
What is Fraudulent Tax Scams?
Q1 was our slowest time for New Hire, training this many hours of new hire training(280, 460, 840, 1260):
What is 840 hours
These two brave souls volunteered to answer a slew of random questions from fellow Team members
Who are Angela Greenfeather and Kellyann Doherty
These two guests had the honor of visiting us for the first time in Q1
Who are Jennifer Callaway & Liz Hill
This training is designed to educate agents on the proper steps to_____ delinquent accounts and provide all options to the customers.
CURE Training