Show:
Business Writing
Customer Service
Public Speaking
Project Management
Miscellaneous
100
Identify what each of the letters in FANBOYS stands for.
What is for, and, nor, but, or, yet, so?
100
When asnwering a phone call, after giving a greeting and stating the name of the company, what should follow next?
What is your name?
100
The 3 reasons for public speaking are represented by the acronym PIE, which stands for what?
What is Persuade, Inform, Entertain
100
What are the 4 phases of the Project Management cycle?
What is Initiation, Planning, Execution and Closing?
100
A short witty saying.
What is a proverb?
200
Used to link two independent clauses that are related in theme or idea.
What is a semicolon?
200
identify the 3 things that every customer wants
What is to be listened to(heard), feel respected, and made to feel important?
200
The way that words are used.
What is diction?
200
An action or event marking a significant change or stage in development?
What is a milestone?
200
Which Habit (number and name) of the 7 Habits focuses on establishing priorities?
What is Habit 3, Put first things first?
300
The four sentence construction types.
What are simple, compound, complex, compound-complex?
300
The acronym LAST stands for what?
What is Listen, Apologize, Solve and Thank?
300
A short speech that identifies what you do, why it is important and how to contact you is called what?
What is elevator (pitch or speech)?
300
what is an unexpected occurence that effects the outcome of a project because of change in time, schedule, or budget?
What is scope creep?
300
What is integrity, maturity, and abundance mentality.
What are character traits of Win-Win?
400
Identify the 8 parts of speech.
What is noun, verb, adjective, adverb, pronoun, preposition, conjunction, interjection?
400
What are the 4 customer types?
What is Demanding (Dominant), Influential, Steady Compliant
400
Information Gathering, Career Research, Employment Interview, Performance Appraisal
What are the (4) types of interviews?
400
In the context of internship, what does PRM stand for?
What is Partnership Relationship Manager?
500
Identify the 5 basic elements of an e-mail?
What is subject, greeting (salutation), body (body text) closing signature
500
What are the 5 question types?
What are Status, Clarification, Illustrative, Consequences Desire ?
500
What are the 3 keys to effectively presenting a speech
What is know your subject, know your audience and preparation?
500
Name 3 of the 7 resources you need as a project manager?
What are people, money, equipment, facilities, information, technology, materials and supplies?
500
What are the six values of Year Up?
What are Respect and Value Others, Build trust and be Honest, Engage and Embrace Diversity Be Accountable Strive to Learn Work Hard and Have Fun?