Compensation
Team Expectations
Yelp Integration
About Kyra
You should know this
100

To qualify for compensation, a Sales Rep must be the Yelpitory owner and must have logged activity within how many days prior to program start?

What is 14 days 

100

How much time do I need in advance for you to call off ?

What is 1 hour?

100

What is the software that Yelp Restaurants offers?

What is Yelp Reservations and Yelp Waitlist? 

100

How many Kids does Kyra Have?

What is 2?

100

If someone chose $5 a day and does the $4 upgrade package + VL what do you enter for monthly CPC budget and month upgrade package in SFDC?

What is $150 and what is $150

200

An account must be marked as (blank) eligible in SFDC in order to open a opportunity 

What is RASS eligible 

200

How many days do I need in advance for PTO?


What is 14 business days

200

True or false? We are partnered with DoorDash & Uber Eats?

What is False, we are partnered with Uber, but not with Door Dash 
200

When Did Kyra Start Yelp?

What is December 2018?

200

When a DM receives a CC error what are the two codes and what do they mean?

What is 201 or 101. 201 is either prepaid cards, or insufficient funds and 101 is a zip code or other card entered mistake 

300

After how many hours can you escalate a account that has not gone into CW to me?

What is 72 hours 

300

How many accounts should you be bringing in a week?

What is 50 

300
What two HUGE services is Yelp integrated with that is used by almost everyone?

What is Apple maps and what is Alexa 

300

What is Kyra's BME?

What is 40k?

300

What is the main graph you are allowed to show of a current advertiser? 

What is the performance summary graph. 

400

True or False?

If there is an account with 3 locations and you have the first open opportunity but another rep makes DM contact with another location before - You have the rights to pursue all locations?

What is False?

Person with DM contact first gets ownership to pursue all locations

400

What is the minimum amount of emails you should send a day?

What is 30 emails

400

Why should business owners care about RAQ?

What is, it will pay dividends for their business down the road, and businesses will get more leads if messaging is enabled 
400

What is Kyra's Favorite Cocktail?

What is anything with tequila?

400

Bobby the AE sold a DM back at the start of May - he has been working on his RRTs and has been making sure his closing language is correct. However, he gets a Make Good approval in June. The DM gets $200 back, because he was told he wouldn't be billed until the EOM but got a bill May 12th. What did Bobby forget to explain?

What is Threshold Billing 

500

Inbound calls and emails from an AE's previous Yelpitory can be closed for 50% credit if: Hint 4 different answers. 

1. Inbound call is within 30 days o Yelpitory exit (date in which rep last owned the account) 

2. Zero outbound communication from AE since last day of eligibility to work account

3. Deal is closed on the inbound call or within 5 business days

4. 50% credit must be awarded to other rep

Bonus answer (100 points awarded) - If none of the criteria is met above full comp will go to the account owner 

500

How many minutes do I give you to respond to me before I ping you again for a response?

What is 10 minutes!

500

What must a business owner have to create a page, change their business name, or edit their address?

What is a website, social media page or google listing that has the change they want to make visible.

500

What is Kyra's Husbands Name?

What is Robert aka Bobby?

500

What is the % threshold you must not drop below for RRTS or you receive clawbacks, then define what a clawback is

What is 5%, a clawback is when you owe Yelp $