Show:
Yelp Statistics
Yelp for Consumers
Yelp For Business Owners
Sales Process
Misc
100
Yelp had an average of this many monthly mobile web unique visitors in Q2 2016
What is 69 million?
100
This feature on the Yelp mobile app broadcast your location to all of your friends on Yelp. You can even get an offer from the business by using it.
What is the Yelp Check-In feature?
100
These are defined as measurable actions that a user has taken beyond viewing the Yelp business page and include things like mobile calls, check-ins, directions and map views, and website clicks.
What are "customer leads"?
100
This is the minimum amount of time that we expect a quality conversation to last.
What is 3 minutes?
100
How many times you should ask for an appointment?
What is 3 ?
200
This is the percentage of Yelp searches that are happening on mobile devices across the globe.
What is 72%?
200
You can earn this royal title by having the most check-ins at a business on Yelp.
What is "Duke" or "Duchess"
200
I'm not in front of a computer but want to respond to a review or check out my business' traffic on my Yelp BOA. I can download this to do so.
What is Yelp's Mobile App for Business Owners?
200
These are the minimum output expectations in relation to talk time and dials.
What are 2 hours of talk time and 80 dials?
200
4 metrics that need to be hit daily?
2 hours, 80 dials, 3 appts, 1 pitch
300
According to Nielsen, nearly 9 out of 10 Yelp users make a purchase at a business they found on Yelp within this amount of time.
What is a week?
300
Purchasing one of these cash for cash vouchers can save you big bucks on new businesses on Yelp.
What is a "Yelp Deal"?
300
This is what you would tell a business owner to do if he/she thinks a review might be in violation of Yelp's terms of service.
What is flag the review?
300
After the DM has agreed to set an appointment with you, this is the part where you ask questions to help identify a need and get the DM excited to show up for your appointment.
What is pre-qualifying?
300
This is the amount of our users that make over 100K/ yearly
What is 46%?
400
The Boston Consulting Group did a study with us and found that average annual revenue for small businesses that advertised on Yelp could see this much estimated revenue?
What is $23,000?
400
Keep contributing lots of high quality content to Yelp, and a user could earn this badge on their profile and get exclusive invites to events with other Yelp community members.
What is "Elite"
400
This is the URL that business owners use to login to Yelp For Business Owners
What is biz.yelp.com/login?
400
There are four stages of the sales process
Vetting, Open Call, Appointment Setting, Pitching/Closing
400
What are 3 things a business owner can do for free?
What is adding photos, creating a check in offer, respond to reviewers, add info about the business, add info about the business owner, add a menu
500
Yelp users like to rave more than complain. This is the percentage of Yelp reviews that are 5 Stars.
What is 44%?
500
These are 3 of the many things you can find out about a Yelp user by looking at their Yelp Profile.
What are reviews written, badges, friends, rating distribution, home town, how long they've been on Yelp, What categories, when they're not Yelping...?
500
The Revenue Estimate within the Business Owner's Account is calculated by multiplying these two things together.
What are the businesses' average revenue per customer multiplied by the number of customer leads?
500
The 3 parts to the objection handling triangle?
Ask for appointment, ask a question, value
500
The 5 buckets to pre qualifying
Need , DM Process, Value in online advertising Familiarity with Yelp, Contact info