Company Culture & History
These three individuals joined forces to create our company.
Who are Jordan Miller, George Utkov, and Daniel Ashy?
This three-letter acronym refers to verifying a customer’s identity.
What is KYC?
This Yendo team keeps customers smiling by handling questions, issues, and high-fives over email and text.
What is the customer support team?
This internal communication platform is where teams at Yendo share updates, ask questions, and collaborate across channels and threads.
What is Slack?
This is the Slack channel where we send funny "dad jokes" and announcements.
What is #general?
This is the year our company officially hit the road.
What is 2021?
This term describes a closed end loan secured by the borrower’s vehicle, which can be repossessed if payments are not made.
What is an auto loan?
This department helps expand Yendo’s customer base by optimizing acquisition channels, testing new strategies, and working closely with Partnerships and Product to drive measurable business growth.
What is the Growth?
This type of recurring meeting helps teams stay aligned by quickly reviewing priorities, blockers, and progress at the start or end of the workday.
What is a standup?
This is a game that we like to play on a Friday afternoon where you’re challenged to recognize your surroundings around the world.
What is Geoguessr?
This statement describes our goal to improve financial futures for customers and communities.
What is “To pave the road to a better financial future for our customers and communities”?
Yendo helps customers build this three-digit number used by lenders to evaluate credit risk.
What is a credit score?
Responsible for creating structured processes, playbooks, and day-to-day customer support flows, this department ensures the company can scale operationally without compromising quality.
What is Operations?
This internal workspace tool acts as Yendo’s central hub for documentation, playbooks, specs, and team knowledge—keeping information organized in one searchable place.
What is Notion?
These two employees on the operations team have this custom Slack emoji :me-and-my-bestie:
Who are James Grzyb and Michael Stuard?
These six principles guide everything we do, from customer focus to growth and accountability.
This U.S. payment network moves funds in batches and is commonly used for payroll, bill payments, and bank transfers.
What is ACH?
While Engineering builds and maintains the product, this cross-functional department works side-by-side with squads to define requirements, prioritize initiatives, and extend internal systems to support new workflows.
What is Product?
This workflow management platform supports advanced configurations like custom issue types, automation rules, and cross-project boards—allowing engineering teams to model complex dependencies and enforce structured development lifecycles.
What is Jira?
This is a Dallas staple that we frequently get for lunch when people visit the office.
What is Terry Blacks BBQ?
This company has three different names — can you list them?
What is Yendo, Otto, and Bread?
For Yendo customers to see consistent credit score improvements, the company reports repayment behavior to all three major bureaus. These bureaus collectively use this term to describe Yendo’s product type, which influences how it affects utilization and credit mix.
What is a revolving line of credit?
These four squads collectively span the customer lifecycle: one owns onboarding funnels, one owns refinance pathways, one owns the shared platform and internal tooling, and one owns post-onboarding account experience and credit performance. Identifying all four is the only way to understand Yendo’s full customer-journey engineering structure.
What are the Sith Squad, Rebel Squad, Darth, and Spice World?
When evaluating whether an internal tool enhancement is worth building, teams may perform this type of analysis comparing expected gains in efficiency or accuracy against the engineering and operational costs required to deliver it.
What is a cost–benefit analysis (or ROI analysis)?
This meme appears whenever a small change unexpectedly breaks three other systems — a nod shared across Sith, Rebel, Darth, and Spice World — referencing a beloved sci-fi character who quietly whispers: “I’ve made a huge mistake.”
What is the “Star Wars ‘I have a bad feeling about this’ moment?” (Or accepted: What is the “huge mistake” meme?)