Employment Related Skills
The Fundamentals
The Resume/Cover Letter
Randomonium
Service Excellence
100

One skill used at almost every job/career when interacting with co-workers or customers.

Interpersonal/Communication skills

100

The process of finding solutions to difficult issues that might arise in your workplace or personal life.

What is problem solving

100

A written document commonly submitted with a job application outlining the applicant's credentials and interest in the open position.

What is a cover letter?

100

The ladies who will work with your Youth Worker to get you a placement.

Who are Tracy and Kaitlyn 

100

Customers that come into a business, make a quick transaction and leave.

Who are transactional customers

200

How you present yourself in a workplace setting

What is Professional Image 

200

an organization that acts as an intermediary between its members and the business that employs them

What is a Union

200

At the top of your resume 

What is the best place to put your name

200

The capital of Alberta 

What is Edmonton 

200

Social stereotypes about certain groups of people that individuals form outside their own conscious awareness.

What are Unconscious Bias?

300

The amount you are paid after deductions are removed.

What is Net Pay

300

According to Section 43 of Ontario's Occupational Health and Safety Act, workers have the right to this if they feel is likely to endanger their health or that of another worker.

What is the right to refuse work

300

The correct number of references to include on a resume.

What are Three 

300

Pronouncing this Youth Workers name backwards suddenly makes me thirsty for a Mott's Clamato 

What is Tom

300

Any interaction between a company's employees and its customers.

What is a "Moment of Truth"?

400

Displaying courage and resolve; strength of character in the face of adversity

What is "grit".

400

When an employer makes adjustments to the workplace for a person or group of people with unique requirements as a result of a characteristic protected under human rights law.

What is workplace accommodation 

400

When addressing a cover letter, if you do not have a specific name, always write this.

What is "To whom it may concern,"

400

Drue's office number

What is 624-1975

400

Professional, Proactive and Proficient

The 3 Pro's of Behaviour Guidelines

500

A piece of paper that is given to an employee with each paycheck and that shows the amount of money that the employee earned and the amount that was removed for taxes, insurance costs, etc.

What is a paystub

500
Five minutes of this a day can help with stress or anxiety

What is meditation

500

“Sincerely,” “Best regards” or “Thank you for your consideration.”

What is the proper way to sign off a cover letter

500

What year did Port Arthur and Fort William join to become Thunder Bay?

What is 1970 (January 1st)

500

An attitude of indifference

What is why customers quit