Membership
What is the discount that El Camino Hospital employees receive?
What is 50% off the join fee and 20% off their monthly rate?
What do you do if no one is available to sign someone up for an E-Gym appointment?
What is take down their name and contact information with possible availability for appointment?
When does the pool close?
What is 30 minutes before the facility closes
How long can you put your membership on hold for?
What is 3 months (6 months if its for medical reasons) every calendar year?
What are the kids club hours?
What is 8am-12:30pm & 3pm-6pm Mon-Thurs and 8am-12:30pm Fri-Sat?
What is the process of signing up for Y-Map and name one benefit?
What is go to the ymcasv website and click on my account and register with your email and password?
Benefits: sign up for programs, check receipts, change credit card
How many times a week do we have pickleball and which day(s) do we not have it?
What is 6 times a week and Saturday?
When do lifeguards have their in-service?
What is every second Friday of the month?
What is 12 years old?
What are the three pick-up and drop-off locations for Summer Camps?
What is the monthly rate and join fee of a 3 adult with or without kids membership?
What is 224$ a month & 165$ join fee?
What do you do when a member notifies you of broken equipment?
What is you notify the wellness coach on the floor and have them check on the machine and if confirmed have wellness coach send a ticket
Name one Aqua Fitness instructor
Who is Anu, Dee, Kate, Irma, or Patti
What is the cancellation policy?
What is at least 5 days before your billing date?
Who is the chair of the board?
Who is Kathy Thibodeaux?
What are the three waivers that guests/members sign in the enrollment packet?
What is Liability, Code of Conduct, and Internet Agreement?
What is the process for setting someone up for personal training?
What is sell the intro package and email Rick with the member's name, goals, preference of trainers (male, female, no preference or specific name), history of any applicable injury, & availability to train.
What results in an automatic failure in an aquatics check?
What is guard is not alert and not actively scanning every 10 seconds with no personal, conversational, or work activity
How often do program participants (swim lessons and youth sports) have to reapply for financial assistance?
What is every 6 months?
How often are swim tests for kids 12 and under required to be renewed?
What is every calendar year/every January?
Name any two programs that can get free memberships
What is Santa Clara Family Health Plan, Diabetes Prevention Program, Health Transitions, and Livestrong
What type of yoga class is taught on Monday and Wednesday evenings?
What is restorative (continuous movement) yoga?
What is the requirements for the swim test?
What is the bathroom policy for kids in our Y programs?
What is clear out the bathrooms and have a bathroom buddy with 2 staff members standing outside the bathroom door
Who do you contact in regards to our Hike Club?