Review
Effective leadership
What is a laggard?
Someone is slow to adopt change.
What can you absolutely not delegate to a UAP?
Assessment.
What is OSHA? and what is it's purpose?
Occupational Safety and Health Administration. An agency that is interested in the wellbeing, safety, and health of employees in the all healthcare settings.
What is culture?
Culture is a set of shared values, believes, practices, customs, and social behaviors that characterize a group or society.
This is a type of process improvement model used in hospitals.
Six Sigma
This type of leadership style/theory shares the vision and inspires the team.
Transformational.
Following up, interventions, supervision, and constructive feedback to correct and educate for future events.
This agency collects all kinds of data including, but not limited to core measures, safety events, never events, etc.
The Joint Commussion.
Which communication style emphasizes understanding and emphaizing with the person's experience, expressing empathy, and providing validation?
VERA- validation, emotion, reassurance, and activity.
This communication system helps to address the team in a consistant pattern in critical situations.
TeamSTEPPS
Staffing is the most crucial things a nurse leader can do?
Links to so many relationship outcomes hospital/facility outcomes. i.e. nurse satisfaction and retention- decrease burnout, patient safety and quality care, compliance and risk management, operational efficiency, financial impact, and adaptability to changing needs.
What are the 5 rights of delegation? plus 1!
The right person, right task, right circumstance, right direction, right communication, and plus 1- right supervision.
Why is negotiation helpful in nursing?
Problem solving.
What does the Employee Assistance Program Provide?
Employee assistance programs (EAPs) provide a range of services to help employees cope with stressors that occur at home and at work.
Describe the DECIDE acronym for decision making.
D-Define the problem.
E- Establish the criteria.
C- Consider the alternatives.
I-Identify the best alertnative
D- Develop and implement a plan.
E- Evaluate and monitor the solution.
What are the benefits of EHRs?
One source, Unlimited storage, and an electronic record of past present and upcoming information.
Before the RN can delegagate, they must first do what?
Assess the patient/situation.
This method staffs the unit below maximum workload and adjusts according to client census.
What is interpersonal communication and why is it important?
Exchange of information thoughts, feelings through verbal and non-verbal cues. Spoken words, tone of voice, body language, facial expressions, and active listening. "Fix your face".
This program can help achieve and identify as a magnent, or "gold standard" hospital.
ANCC, American Nurses Credentialing Center
This type of leader is often defined as a caregiver.
Transactional
The RN delegated the UAP to obtain vital signs q4h on all 4 patients. The UAP missed the VS on pt 2A at noon. Who is responsible for this miss.
The RN. They are accountable for the delegated task.
Shared governance- what are some examples?
How would you like your leader to support DEI?
Small group then large group discussion