I am a nurse leader!
This is the highest source of law in the US.
What is the US Supreme Court?
Law that guarantees the right to confidentiality of healthcare-related information.
What is Health Insurance Portability and Accountability Act of 1966 (HIPPA)?
Name one way a nurse can professionally advocate for the nursing profession.
What are: take leadership roles, write a letter to a legislator, join the ANA, go on strike?
In this conflict management style, one party sacrifices his or her beliefs and allows the other party to win. The actual problem is usually not solved in this win–lose situation.
What is cooperating/accommodating?
Term used to describe when employees gang up on an individual.
Choices: Incivility, mobbing, bullying, pranks, favoritism
What is mobbing?
Name one reason why nurses are lifelong learners.
What is:
Upgrading workforce skills
Maintaining a competent care
Term used to describe mistreatment or discourtesy to another person.
Choices: Incivility, mobbing, bullying, pranks, favoritism
What is incivility?
Term used to describe when repeated, unwanted, harmful actions are used to humiliate, offend, and cause distress to the recipient.
Choices: Incivility, mobbing, bullying, pranks, favoritism
What is bullying?
In this conflict management strategy, parties involved are aware of a conflict but choose not to acknowledge it or attempt to resolve it.
What is avoidance?
Name two laws/acts that protect patient rights:
What are:
Patient Bill of Rights
Patient Protection and Affordable Care Act
Health Insurance Portability and Accountability Act
Right to die movements
Physician assisted suicide
Administrative agencies that provide guidelines and laws for healthcare providers.
What are: State Boards of Nursing or Health and Safety Boards?
Name three ways an organization can provide opportunities for nurses to smoothly "transition-to-practice."
What are: orientation programs, internships, residencies, fellowships, use of mentors/preceptors?
This type of court case usually leads to an outcome related to monetary damages.
What is a civil court case?
This conflict management strategy occurs when one party in a conflict attempts to pacify the other party or to focus on agreements rather than differences. In doing so, the emotional component of the conflict is minimized.
What is smoothing?
Name two ways that a patient can be sure their end-of-life wishes are respected:
What are: MOLST form, advanced directives, health-care proxy, living will, durable power of attorney for healthcare
Government agency that is responsible for ensuring safe and healthy working conditions for all workers.
What is Occupational Safety and Health Administration (OSHA)?
When a manager sets up a worker for failure, this is known as:
What is workplace violence?
This type of dispute resolution means that each party states their view, and then a 3rd party makes the final decision.
Choose from: mediation, arbitration, negotiation, resolution
What is arbitration?
In this conflict management style, each party gives up something it wants.
What is compromising?
This type of dispute resolution means that a neutral 3rd party person is used to help identify solutions.
Choose from: mediation, arbitration, negotiation, resolution
What is mediation?
Name three of the five elements of malpractice:
What are:
1. standard of care must be established
2. Breach of duty
3. Foreseeability of harm
4. Potential for injury if standard of care is not met
5. Actual patient injury
Last resort effort to illuminate ethical malfeasance within an organization. Can be internal or external.
What is whistleblowing?
The omission to do something that a reasonable and prudent person would do, or doing something that a reasonable and prudent person would not do.
What is professional negligence?
In this conflict management style, all parties set aside their original goals and work together to establish a supraordinate or priority common goal.
What is collaborating?
This type of dispute resolution means that each party gives up something, and the emphasis is on accommodating differences between the parties.
Choose from: mediation, arbitration, negotiation, resolution
What is negotiation?