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Legal
Customer Service and Resident Relations
Wild Card
Suppliers
Maintenance
100
The time limit for filing a complaint with HUD.
What is one year?
100
The use of funds to earn a profit.
What is an investment?
100
One of the most critical competencies for leaders in the year 2030?
What is a Cognitive Abilities?
100
The Bring Your Own Lunch meeting on the first Thursday of each month .
What is the Supplier Council meeting?
100
If you have a blockage in your ac high side line what device do you replace?
What is a valve jet?
200
An agency that enforces and regulates environment safety standards.
What is EPA or OSHA?
200
Calling your residents by their _____________ is good customer service
What is their name?
200
405-606-2226
What is the phone number of the AACO Office?
200
The learning opportunity provided by Supplier over the lunch hour.
What is a Lunch & Learn?
200
In maintenance, this person is generally selected by using a bidding process.
What is a contractor?
300
Sending an notice of adverse action noting the reason and information on contacting the Credit Reporting Agency.
What to do if a landlord denies a lease based on information in the applicants consumer report?
300
The most meaningful of these three elements of when communicating with someone. Body, tone or words
What is Body?
300
The 3rd Thursday of the month.
What is the AACO General Meeting?
300
One of the best ways to get involved and meet other AACO members outside of monthly meetings.
What is joining a committee?
300
Every portable or non-original containers, such as spray bottles, pump sprayers, mixing containers or metal cans should have one.
What are Labels?
400
A manner in which a 5 day or other notice was served.
What is Proof of service?
400
Something you should do always when a resident or prospect walks in your office.
What is Stand up and greet with a smile?
400
A person living on property but not approved through the application process.
What is an Unauthorized Occupant?
400
The featured Supplier Members that are at each AACO meeting and address the membership.
What is a Supplier Of The Month?
400
Form used for a service request...
What is a Work Order?
500
The number of days written notice must be given in notification of payment due and filing for eviction.
What is 5 business days?
500
Allowing residents to upgrade one component of their apartment.
What is Resident retention?
500
Federal Agency established to regulate fair treatment and equal access to housing for residents and prospective residents.
What is the Fair Housing Act
500
M.U.M.
What is Members Using Members?
500
A task that includes a schedule to change AC filters and inspect other elements of the units or buildings.
What is Preventative Maintenance?