A
B
C
1

A student of yours is not interested in participating. Every time you ask a question or interact with the group, she/he asks back: "can I go home?". What do you do?

BREATHE. When the class is over, try to talk to him/her. It may be a way for him/her to say she is facing hard times.

1

You have a "perfect student": best grades, best participation, best person. All of sudden, she/he starts to be absent and sends a message to you saying she/he is leaving the course due to "personal problems". What do you do?

Offer your help, but don't push limits. Call him/her to come to the class, show you care and that she/he is not only a name for you. Eventually, she/he might tell you what's going on.

1

You have a student that likes to participate, but he/she struggles talking in English and every time asks for you to translate something because "she/he doesn't understand in English". What do you do?

Ask if a student can help you. Grade your English. Show pictures. Pick the Portuguese words and translate them into English. Use your body. Show that you care.

2

Your students are full of energy, they are always divided into groups A and B. They are very competitive: if you don't listen to one person, his/her whole group refuses to talk. What do you do?

Keep the groups, but select someone to represent them. Try to listen to as many people as you can and bring the ones who are quiet to the class.

2

Your students lose concentration all the time: they are always on their cellphones. You already tried to grab their phones until the class is over, but you felt it didn't work. What do you do?

Don't be so demanding, use that in your favor. Plan online activities (Kahoot, Quizizz, Mentimeter) to balance book and cellphone time.

2

Your student said to you that he/she is only coming to the class because his parents force him/her to. She/he is always tired, she/he doesn't deliver homework and doesn't do Web Lessons. What do you do?

Don't push limits, show to him/her everyone is doing. Talk about the rewards from doing Web Lessons/homework, make competitions and always give positive feedback to students. Show that you care.

3

Your student comes to you saying she/he is not on the "correct level", because she/he feels "the group is better than her/him" and that she/he "is disturbing the group every time she/he asks a question". What do you do?

Try to understand where this is coming from. Depending on what you listen to, say every person learns differently to avoid self-pressure. Offer pedagogical help, talk to the coordinators.

3

A student of yours refuses to present Cultural Fair in front of the class, she/he starts to tremble and cry because of that. Everyone is waiting for her/him, what do you do?

Don't push his/her limits. Try to show that everybody is on the same level doing the same thing, you're there as a friend to help. Last case scenario, suggest present only to class.

3

You have a very sensitive topic to discuss (EG.: "why women have to work?") and your group has very different perspectives. You know some students might be offensive, what do you do?

It's difficult, but show that both sides are different perspectives from a subject. Don't be "milituda", because you're there to listen to them. Be patient (or TRY to be).