THE MINIMUM LENDING REQUIRED FOR BAM
100K
YOU SEE THE INSPECTION IN PROGREE SIGN IS OUT BUT AFTER A PRE-DETERMINED TIME, YOU ARE UNABLE TO CONTACT THE EMPLOYEE INSIDE. WHAT DO YOU DO?
CALL THE POLICE IMMEDIATELY AND DO NOT GO NEAR OR ENTER THE BRANCH.
WHAT INFORMATION DO YOU NEED TO SEND A WIRE
BENEFICIARY NAME, ADRESS, ACCOUNT NUMBER, BANK CODE, RELATIONSHIP TO CLIENT AND PURPOSE OF WIRE
WHAT DOES 199/998 MEAN
BRANCH MANAGED
TRUE OR FALSE? YOU CAN USE YOUR FOB TO ENTER THE BRANCH IN THE MORNING AS LONG AS THE ALL CLEAR SIGNAL IS OUT
FALSE
TRUE OR FALSE? IF YOU DO NOT HAVE A STREET ADRESS FOR THE BENEFICIARY, YOU CAN USE A P.O. BOX
FALSE
HOW DO WE DECIDE HOLDS ON BUSINESS DEPOSITS
WE VALIDATE CLIENT CARD ENTITLEMENT. IF WE WANT AN EXCEPTION, WE REFER TO A MANAGER.
WHAT SHOULD BE DONE AT THE END OF BUSINESS DAY BEFORE CASH COMPARTMENTS ARE OPENED OR CASH IS TRANSPORTED OPENLY?
DOORS SHOULD BE LOCKED AND A DESIGNATED EMPLOYEE SHOULD COMPLETE AN INITIAL CHECK OF THE BRANCH
WHY DO WE DECLINE WIRE PAYMENTS TO A CLIENT'S TANGERINE BANK ACCOUNT?
TANGERINE IS AN ONLINE BANK ONLY AND DOES NOT HAVE A SWIFT CODE
ATM, MOBILE DEPOSIT, CHEQUE PRO, NIGHT DEPOSIT AND ASKING TO BE PAID ELECTRONICALLY.
WHAT IS PART OF THE FINAL CHECK BEFORE CLOSING INSPECTION
CASH AND SECURITIES MUST BE LOCKED UP, VERIFY NO CONFIDENTIAL INFORMATION IS LEFT OUT, ENSURE VAULT IS LOCKED AND ARMED, VERIFY THAT NO STFF OR CLIENTS ARE LEFT IN THE BRANCH, ARM THE ALARM SYSTEM PRIOR TO EXITING THE BRANCH, TEST THAT DOOR IS ACTUALLY LOCKED AFTER EXITING
HOW DO WE INDICATE FUNDS HAVE BEEN VERIFIED
REVIEW SOURCE OF FUNDS AND ENSURE THERE ARE NO HOLDS OR RESTRICTIONS ON ACCOUNT, REVIEW THE REQUEST IS CONSISTENT WITH CLIENT HISTORY AND IS REASONABLE, ENTER COMMENTS THAT FUNDS ARE VERIFIED, GARANTEED OR CLEARED.