You can Do it!! =)

Counseling and Psychotherapy open, moderately open….etc)

100

1) What are three original and most practiced forms of helping?

 Psychodynamic  Cognitive-Behavioral  Existential-Humanistic

200

2) Name the four quadrants involved in Integral approach to Counseling and Psychotherapy

 The individual Perceptions and Meaning Making quadrant  The Behavioral/Physical/Neurological Quadrant  The Cultural Community Quadrant  The Societal/Professional Quadrant

300

3) Clearly explain what is an Integral Approach

 It proves a comprehensive, integrated, and non-reductionist perspective of the evolution of counsel and psychotherapy theories and practices. It includes a broad range of helping theories as well as related scientific professional, social and cultural factors that impact the practice of counseling and psychotherapy.

400

4) It is Tom’s first time visiting a therapist and while explaining that he has a difficult time staying in the room when an argument develop with his girlfriend, he stutters, look away and shake his legs. The therapist then asks Tom to elaborate and he continues by saying, “I’m easily angered and therefore instead acting out my anger I leave.” However, while Tom is explaining this to his therapist he again begins to stutter, look away and shake his legs. What quadrant does this situation represent?

 Behavioral Quadrant

500

5) What are the core components of the nervous system and what does each component do?

 Neurons – electrically excitable cells that process and transmit information by electrical-chemical signaling. This signaling occurs via synapses.  Synapses – specialized connec¬tions between neurons that facilitate the exchange of electrical-chemical information between neurons and neural networks.  Neural networks comprise numerous neurons con¬nected together in different parts of the body.

The Pitfall/Probe Questions

100

What is the difference between a reflective probe from a summary probe?

 The reflective probe seek to clarify or verify an answer while summary probe is asking if the information is correct

200

2) You apply for an accounting position at a local firm in Manhattan. At the interview, the interviewer ask you; “why did chose accounting as your major? Why are you interested in this position? How was your experience as an intern? What are your hobbies?” What pitfall question does this illustrates?

 The double-barreled inquisition question.

300

3) You are at an interview and the interviewer asks: Interviewer: What influenced you to apply for a position at our finance firm? Interviewee: The diversity, the annual improvements this company displays. Interviewer: (nodding, smile and a brief pause), Okay, anything else? What type of probe is demonstrated by the interviewer?

 Nudging probe

400

4) What happens to both interviewer and interviewee, when an interviewer narrows a question?

 As the interviewer narrows a question, the amount of data decreases. As the amount of data decreases, the interviewer control increases, therefore less time and skill are required, and the degree of precision, reliability, and reproducibility increases. On the other hand, as the question opens up, the data may increase, therefore the interviewee may reveal knowledge, understanding and hidden motives.

500

5) Name all 10 question pitfalls from your handout & provide Baruch related example for each. Team with most correct answers wins. Teams are given 6 minutes to complete this challenge BONUSSSS!!!!!

 - bipolar Trap - The tell me everything question: -The open-to-closed switch: -The double-barreled inquisition: -The guessing game pitfall: -Too complex or lengthy -The quiz show -The Curious Probe -The Don’t ask, Don’t Tell: -Asking leading instead of neutral questions:

structure of interview

100

if a shy person is talking to an interviewer, what type of sequence would the interviewer use? (hint: type of funnel)

inverted funnel >> goes from closed questions to open questions

200

In the two step opening process, what are the four rapport tips to keep in mind?

-Don’t overdo small talk and compliments -Do not refer superiors and strangers by first name -Limit humor and keep it appropriate -Don’t overdo sweet talk or praise

300

In a combination sequence, how does the hourglass sequence operate?

Goes from open questions to closed questions to open questions

400

What is the purpose of combining rapport and orientation?

It acts sort of like a ‘Hook’ to the other person. The introduction is short, but it is one of the most important parts of an interview

500

What are two tips for closing?

-Be aware that the person is paying attention to everything you say or do before you leave -Leave enough time for yourself, don’t rush anything -Leave the door open for future contract -Don’t introduce new topics at the end of an interview -Keep good posture, a firm handshake and eye contact as you leave

Job interview

100

1. Three main questions that the interviewer will ask the interviewee are?

 Can you do the job?  Will you do the job?  How well will you fit…..?

200

2. S.T.A.R is an acronym for what? And what are the 4 steps in a S.T.A.R?

Situation Task Action Results 1) Describe the Situation that fits the question you have been asked 2) Briefly state what your Task was in relation to the situation 3) State what Actions you took and finally 4) What Results happened due to your efforts

300

3. A person applied for a waiter/waitress position at a restaurant. On her resume she had qualities of active listening and the knowledge of techniques for planting, growing and harvesting food products. What aspect from the KSA is this person missing?

 She is missing abilities. She has the K > which s the knowledge of planting, growing and harvesting food products. She also has the S > which is the active listening quality.

400

4. To demonstrate value on a resume, a dental assistant have features such as: an associate degree in dental, certified dental assistant for private offices, and member of career management alliance. These do represent value, but what be a better way for this person to directly communicate value to the interviewer?

 Knowledge of the information and techniques needed to diagnose and treat cavities, teeth decay, infections, etc  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

500

5. Construct a SMART story that is short, but clear. Make sure to include a theme for the target position, to put some emotions and feelings in your story and make the story relevant to the target job.

 Judges will decide if it fits the requirements for SMART story

Miscellaneous

100

What is neuroscience?

Neuroscience is essentially the scientific study of the nervous system

200

What are two websites you can go to search up requirements that are needed for a certain job, reviews on past interviews and overall a very beneficial tool?

Onetonline.com and glassdoor.com

300

3) Why is the STARR website such a useful tool for Baruch students?

 It is a useful tool, because it provides opportunities to enhance students’ overall career search, develop necessary soft skills to become successful in chosen future career, preparation for interviews and job, etc

400

4) An interviewer is telling an interviewee about a hair product that makes your hair shiny and luscious and rich. The interviewer asks the interviewee about the current products she uses in her hair, how often she washes her hair and the different ways she styles her hair. Based on the scene, what kind of interview is going on here?

 Persuasion interview: because it occurs whenever one party attempts to alter or reinforce the thinking, feeling or acting of another party. In this case, the interviewer is trying to find out information about the interviewee’s hair to persuade her that this product would be in good use for her.

500

5) This is a dialogue between an interviewer and interviewee Interviewee: Hi Robert. I’m Rebecca who just earned a bachelor’s degree at Harvard for law. (Rebecca gives a firm handshake and sits in her chair very attentive. The interviewer seems to be in a bad mood) Interviewer: Nice to meet you Rebecca. At this law firm we are expecting hard work and dedication. If you are not able to perform at our high standards you can be easily replace. (Rebecca confidence drops) Between this dialogue, explain the first impression of both the interviewee and interviewer. (Target the areas that shows good impression or poor impression and explain why)

 Interviewee presented areas of both good and bad first impression. It was a bad impression to address a superior by first name and she bragged about her achievements. However, it was good to give a firm handshake and sit attentive.  The interviewer presented a bad first impression. By addressing the idea that you can be easily replaced made the interviewee feel uneasy and her self-esteem lowered.