Communicate Effectively
Aristotles Three Components of Communication
Message, Sender, Receiver
"Seek first to ____, then to be ____."
Understand, Understood
This required in both giving and receiving feedback.
Courage, vulnerability, risk of pain
Name 2 of the 5 important vocab words about group decision making and problem solving.
Process Gain, Social Facilitation, Group Polarization, Group Think, Social Loafers.
What does Jenny love to do outside of YHC?
Different languages can be considered a ____ between people trying to communicate.
barier
The highest form of listening according to Simon Senek is...
empathetic listening
In the TED talk, Celeste Headlee said: "A conversation requires a balance between ____ and _____."
talking, listening
Name 2 Advantages
Information Gathering, Social Facilitation, Risk Taking
We had a total of __ journals in this class.
7
Three inicial ways of communication.
Verbal, Non-verbal, Written
According to Jenny, "if you are actually listening to a person you won't have to..."
"Pretend like you are listening to them."
The three physical connections to receiving feedback.
Fight, Flight, Freeze
Name 3 disadvantages
Selective info Sharing, Ineffective Discussion, Social Loathing, Groupthink
This person ruined the purple/yellow card game for the class.
Gabe
Consider the ____ of the group with which communication is desired.
Needs
Allow them to "empty their bucket" using phrases like "tell me more", "keep going", and just not immediately come up with a reply...Ask them before the conversation what they are hoping to get out of the conversation.
Three things you need to build your hard conversation script.
Facts, Personal Story, and A Question that Promts a Response
Name 4 of the 7 steps to effective decision making.
Identify Decision, Gather Information, Identify Alternatives, Weigh The Evidence, Choose Among Alternatives, Take Action, Review Your Decision
Who went over the top rope in the "over under" game?
Mary
An example of a way to assure effective communication.
Find Common Ground, Be Sincere, Establish Authority, Communicate Clearly.
Ears, Eyes, Heart.
Key Questions to ask yourself before having a hard conversation.
1. What do I want for myself?
2. What do I want for others?
3. What do I want with the relationship?
4. How would I behave if I want these results?
Describe what a decision by a leader would look like in a group.
Someone taking action and saying what is going to happen and how. (something along the lines of that)
On day one of class, this was Jenny's gesture for the name game. (demonstrate)
The smiley gesture.