ANGEL
LORNA
YSA
SHARON
JAC
100
UMBILICAL CORD BLOOD (UCB) IS A RICH SOURCE OF _________________________.
HCSs/ Hematopoietic Stem Cells 
100
Who is the first female/ male brand ambassador for cordlife?
GISELLE SANCHEZ
100
How many pregnancy complications are covered by Cordlife Shield?
7
100
WHAT DOES ISO STAND FOR?
International Organization for Standardization2
100
IN CORDLIFE SHIELD, WHAT IS THE COVERAGE BENEFIT FOR THE DEMISE OF THE CHILD AND THE MOTHER?
SGD 5000
200
THE FIRST UMBILICAL CORD BLOOD TRANSPLANT WAS PERFORMED IN _____________(YEAR).
1988
200
MSCX - What is the total amount of stem cells expanded by MMC?
50 Million Cells
200
MSCRM
- What is our product code for pre enrolled MSC?
17
200
How many days should you submit your CAPA reply?
14 days
200
HOW MANY CONGENITAL ILLNESSES ARE COVERED BY CORDLIFE SHIELD?
16
300
What year was UCL introduced as additional service?
2013
300
NEW BIZ MODEL
- What are the Value-added Benefits for UCB Classic Plan (Stand-alone)?
- Transplant Care and Cord Blood Network
300
NEW BIZ MODEL -
How much is the straight payment discount for a Prestige plan Single birth paid via credit card?
P6600
300
MSCX
- How many contracts do I need to confirm for Prestige Plan + Classic Plus (WJ) sign up?
4
300
HOW MANY INCH OF UMBILICAL CORD DO WE USUALLY ADVISE THE OBs for COLLECTION?
15CM
400
NEW BIZ MODEL
According to the New Service Agreement on Clause 5.4, “If Cordlife does not receive written instructions from you within 30 days of the date of such notice, Cordlife maintains the right ______________of the Cord Blood Unit at its own absolute discretion without further liability and at no extra cost to you.
- to use and/or dispose
400
TRUE OR FALSE
For LMC cases, when client does not proceed with the processing for whatever reason she will be charged a non-refundable amount as stipulated in the schedule of fees.
FALSE. Answer: NO, provision ‘F’ of special IC states ‘No FEE will be deemed applicable if I/WE decide not to continue with the processing of my/our baby’s collected Umbilical Cord Blood sample for any reason
400
TRUE OR FALSE
For bundle UCB plans, the non-refundable fee for terminated processed sample due to non-medical reasons is P80,000.00.
FALSE. Answer: PHP 160k for both Premium and Prestige UCB Plans
400
- A Davao client who signed up Premium Plan and settled payment via one-time credit card transaction had a low volume during collection and did not proceed with processing of sample. How much is the non-refundable amount? (Davao City with PHP 5,000 courier fee)
- PHP 25,000.00
400
MSCX
- What is our product code for LMC MSC?
37
500
- A client who signed up for Classic UCB plan, Single birth, settled the upfront payment via 9 months credit card, tested positive for Hepatitis B Antigen and sent the consent to discard sample. She gave birth at SLMC-QC. How much would be the non-refundable amount?
P55,000
500
COMPUTATION:
- I am an OB-Gyne who will give birth in Makati Medical Center. I am interested in Prestige Value Plan. I am having a twins so I’m looking at 18 months terms via credit card. How much do I need to pay for my twins’ enrollment?
- PHP 992, 000.00
Total upfront for both babies
992,000.00
Total Monthly amortization
55,111.11
500
NEW BIZ MODEL
According to the New Service Agreement on Clause 10.1, there’s a new provision that says, “(d) As specified in Clause 14.1, if Cord Blood unit is not collected and/or processed due to any of the reasons in the __________________ and for any other reason whatsoever, you agree to pay a non-refundable amount as stipulated in the Schedule of Fees including courier fee if applicable.
(what kind of provision?)
- ‘Force Majeure’ provision
500
NEW BIZ MODEL
What is the overall strategy of the New Biz Model? Site at least 3.
> Eliminate subscription fees and sell only full-prepaid plans
>Encourage shorter payment terms by offering sizeable cash discounts on Contract Value
> Modify selling model from type of tissue to type of stem cell stored to strengthen proposition of bundling
>Encourage uptake of more services per client through value add-ons and modified sales force commission scheme; Target >90% overall bundling rate
500
MSCX
For Classic Plus UCB and Premium Plus (UCB with MSCX), a non-refundable 20% of Classic Plus UCB or Premium Plus contract Price Less Classic UCB or Premium Contract Price shall be imposed to the client if in case of culture failure due to umbilical cord tissue’s physiologic abnormality. Notes 17 & 18 shall apply for refund processing.
PROBLEM: Client availed of Premium Plus UCB (UCB + UCT + MSCX) Bundle. MSCX is not eligible for storage as confirmed by Makati Medical Center. How much is the refund for MSCX if client chose 24 months payment term
TOTAL AMOUNT FOR MSCX REFUND: PHP 340,000
SOLUTION:
Premium Plus Single Contract Price (24 months payment term): PHP 900,000
Less: Premium Single Contract Price (24 months payment term): 475,000 ___________________________________________________________________
Sub Total - Difference Premium Plus & Premium (UCB+UCT): 425,000
LESS: 20% of Difference Premium Plus UCB & Premium (UCB+UCT) (PHP 85,000)
TOTAL AMOUNT FOR MSCX REFUND: PHP 340,000