Very easy
What are the four main Ethical Principles of L'Oréal?
Respect, Courage, Transparency, Integrity
Is it allowed to ask friends and family to write five-star reviews for L'Oréal's products?
no
What should employees do if they inadvertently disclose confidential information?
Immediately inform their manager
what are (SPEAK UP) guidelines?
CONFIDENTIALITY - PROTECTION - EQUAL TREATMENT - ACCOUNTABILITY
what does equity mean in a workplace context and how is it different from equality ?
equality means giving everyone the same resources or opportunities.
equity means giving each person what they need to reach equal outcomes, acknowledging that people start from different places, not one size fits all.
Which of the following *is explicitly prohibited* in L’Oréal’s communication guidelines?
a) Promoting products that appeal to young people under 16 (except for specific categories).
b) Advertising to people of diverse ethnic and social backgrounds.
c) Using scientific data to validate marketing claims.
d) Ensuring inclusivity in all media channels.
a) Promoting products that appeal to young people under 16 (except for specific categories)
L’Oréal defines bullying in a specific way. Which of the following situations is *NOT considered bullying* according to the Code of Ethics?
a) Intentionally isolating a colleague from team activities (“silent treatment”).
b) Setting someone up to fail by giving impossible tasks.
c) Delivering constructive but critical feedback about work performance.
d) Deliberately humiliating an employee in front of others.
c) Delivering constructive but critical feedback about work performance
An employee's close friend owns a company that could potentially be a supplier for L'Oréal. What should the employee do?
The employee must inform the Purchasing department about their friend's company, but they should not interfere in the vendor selection process. They should disclose the friendship and let the Purchasing department make their own decision without any influence.
What does L’Oréal’s “Share & Care” program focus on?
Protection, Health, Balance, and Workplace
What is a key elements in building consumers’ trust according to L’Oréal?
Product safety and quality
Which action aligns with L’Oréal’s *anti-corruption standards*?
a) Offering small “facilitation payments” to speed up routine customs procedures.
b) Accepting gifts or entertainment only with prior authorization and in line with company policy.
c) Using third-party intermediaries to handle bribes discreetly.
d) Promising sponsorships to political parties to secure local support.
b) Accepting gifts or entertainment only with prior authorization and in line with company policy
According to L’Oréal’s definition, which of the following would be classified as bullying?
a) Setting a person up to make mistakes intentionally.
b) Offering feedback on poor performance in private.
c) Excluding someone from work-related meetings for valid reasons.
d) Assigning challenging tasks for professional growth
a) Setting a person up to make mistakes intentionally.
Which principle emphasizes the need to be sincere and justify actions?
Transparency
L’Oréal promotes respect for all internationally recognized human rights and fundamental freedoms, including the right to? ( 5 things)
Not be discriminated against - Have a decent job - Freedom of expression - Health- Life and safety - Privacy
what are 7 types of discrimination ?
gender, gender identity, sexual orientation, disability, age, political or philosophical opinions, religion, union membership, ethnic, social, cultural or national origin
True or False : L’Oréal has become a digital-first company
True
What DEI stands for?
Diversity , equity and inclusion
Which of the following best describes the goal of the code of ethics?
A- to ensure we all behave legally
b- to guide decisions and promote a culture of integrity
c- to manage marketing and sales processes
b- to guide decisions and promote a culture of integrity
When might not speaking up be considered unethical?
When silence allows harm, discrimination, or dishonesty to continue.
An employee, in an effort to protect L'Oréal's reputation, makes untrue statements about a competitor's product. what are the 2 ethical principles this situation hits?
Transparency and integrity
What is L’Oréal’s stance if products are stuck in customs and a small payment could release them faster?
No payment should be made, regardless of consequences
How does L'Oréal ensure that its suppliers adhere to its ethical and human rights standards?
L’Oréal carries out several hundred audits every year to ensure its suppliers respect its ethical and human rights standards.
Responsible use of technology means:
A. Using AI to replace human judgment
B. Ensuring fairness, privacy, and transparency
C. Automating decisions without oversight
B. Ensuring fairness, privacy, and transparency
What do we mean by sensitive information ?
This includes any information related to biometric data (iris scan, fingerprint, voiceprint, or scan of hand or face geometry), health data, genetic data, ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership.
What year did L'Oréal cease testing products on animals?1989
1989