Employee Injuries
This must be used at all times when working in the service yard.
What is gloves! They must be used when working in the service yard, handling pallets, as well as dangerous ferrets and rats.
This is the first step when a customer reports an injury
What is assess their condition (emergency or not)
This is the first step when a customer reports damage to their property
What is complete a customer/vendor/other property damage incident report
This is where you find an employee injury incident report.
Where is the Document Library on Teams?
These require a 36" minimum clearance.
What are Electrical Panels. Blocking panels causes delays in reaching the panel by first responders and inhibits your ability to spot problems with the panel.
This is required for all employee injuries, no matter how slight, regardless if the employee wants to do it or not.
What is an employee incident report
This should be completed regardless if the customer is present, or refuses and leaves the property after an injury.
What is a customer/vendor/other injury incident report
Fill this out if a customer wants t-posts or bale of hay loaded in the back seat of their BMW.
What is a waiver form. Or just say NO!
This is best for heavy items
What is a team lift or a forklift
This version of incident reports is available for injury and property damage forms.
What is the fillable version. This is helpful for those who are handwriting-challenged, or who struggle with spelling.
If an employee has a medical emergency, this is your first step
What is make sure the scene is safe
If a customer has a medical emergency, this is your first step
What is make sure the scene is safe
You should take pictures of these when handling a customer damage or injury incident
What is damage to the customer's property, Grange Co-op property that was involved, and anything that may caused the injury/damage
This is the term for creating an efficient and safe work area.
What is ergonomics.
Remember the green, yellow, and red zones. This can be applied to every working area in the company.
These should be replaced when curled or worn.
What are rugs. Rugs should lay flat, stay in one place, and not create a trip hazard or a significant change in elevation from the door threshold.
If an employee believes they are medically stable, but still thinks they will need care or aren't sure, this should be contacted before sending the employee for outside care
What is Medcor!
Medcor is a 24-hour service that connects employees to a registered nurse who can give advice without having to seek outside medical care first.
This is (usually) the second step when a customer has a medical emergency
What is stay with the customer and instruct someone to call 911
This is responsible for paying for damage done to customer property
What is Grange Co-op
This is should be used when cleaning up bodily fluids and why.
What is PPE and Blood Borne Pathogens. BBP are spread through spread of bodily fluids, like blood, with another person's bodily fluids. Open cuts/sores are common for exposure, or if fluid gets in the eyes or mouth (think of any good zombie movie if you need examples).
This type of employee, or customer/other form should be used when completing the paperwork.
What is the most current version
You should send standard incident reports here and confidential reports or information here.
What is safety@grangecoop.com and the ShareFile link in your HR representative's email signature. Look for the “Click here to send documents securely” message (Or you can request we send a link to you directly).
You should not take pictures of this when handling a customer injury (or damage) incident
What is the customer
Respond with this if a customer wants to view security video of an incident
What is tell them that it is our policy, and for privacy reasons, that we will only provide video to Law Enforcement or Insurance Companies
Post accident drug testing occurs if one these three scenarios are present
What is a Safety Violation, Negligence, or Reasonable Suspicion.
The dollar value of the damage or the equipment used is not a factor (there are some CDL-related exceptions).
This Grange Co-op location had a fire in 2011 and it was caused by this.
What is South Medford and chicken heat lamps being plugged into an unapproved power strip...Several chicks were turned into nuggets this day.
Heat lamps must be plugged in direct to a power outlet - this is usually accomplished with a hard-wired and/or retractable cord reel.