Characters
Locations
Plot Points
Romantic Moments
The Business Rivalry
100

This character, played by Tom Hanks, is the owner of a large bookstore chain.

  • Answer: Who is Joe Fox?
100

The famous café where Joe and Kathleen meet in person for the first time.

Question: What is Café Lalo?

100

The name of Joe and Kathleen's online email alias.


Question: What is "NY152"?

100

This is where Joe and Kathleen share their first true, non-anonymous conversation, even though they’ve been emailing for months.

Question: What is at the bookstore?


100

Joe's large bookstore chain that threatens Kathleen's independent store.

Question: What is Fox Books?

200

 Played by Meg Ryan, this character owns a small independent bookstore called "The Shop Around the Corner."

Who, is Kathleen Kelly?

200

Joe Fox's large bookstore chain, which is threatening to put Kathleen’s shop out of business.

Question: What is Fox Books?

200

Joe finds out that Kathleen is the person behind the online emails when they meet face-to-face at this location.

Question: What is The Shop Around the Corner?

200

The romantic location where Joe and Kathleen first meet in real life, after discovering their identities.

Question: What is Café Lalo?

200

This character is Joe's boss, who believes the best way to grow their chain is to take out the competition.

Question: Who is Joe’s father, played by Steve Zahn?

300

Joe's partner at the large bookstore chain, who is often seen as the more business-minded of the two.

Question: Who is Greg Kinnear’s character, Frank Navasky?

300

The neighborhood where Kathleen's independent bookstore, The Shop Around the Corner, is located.

Question: What is the Upper West Side of Manhattan?

300

Kathleen's mother, who passed away before the events of the film, is a significant influence on her. What was her mother’s name?

Question: Who is Helen?

300

Joe finally admits his feelings for Kathleen after they realize they have more in common than they thought.

Question: What is "I think it’s time we face facts"?

300

Kathleen tries to make her store stand out by emphasizing this in her marketing.

Question: What is personal service?

400

This character, played by Parker Posey, is Joe Fox's girlfriend, though their relationship is complicated.

Question: Who is Patricia Eden?

400

The park where Joe and Kathleen have an important conversation near the end of the movie.

Question: What is Central Park?

400

Joe initially sends this item to Kathleen as a "gesture" to distract her from her worries.

Question: What is a bouquet of flowers?

400

Joe takes this action to help Kathleen when her business is threatened by the opening of Fox Books.

Question: What is buying her books from her store?

400

Joe's big idea to create a bookstore chain involves creating one of these.

Question: What is a “superstore”?

500

Kathleen's best friend, who gives her advice and is a big supporter of her bookstore.

Question: Who is Birdie Conrad?

500

This location is the site of Joe and Kathleen's first "real" meeting, after they’ve exchanged emails for months.

Question: What is the shop where they meet?

500

At the end of the movie, Joe meets Kathleen in person at this location, revealing his true identity.

Question: What is the bookstore?

500

The final scene of the film where Joe and Kathleen finally express their feelings for each other.

Question: What is "I wanted it to be you"?

500

At the end of the movie, Joe learns that Kathleen has opened this kind of new business to continue her passion for books.

Question: What is an independent bookstore?