Life Guarding
Customer Service
Promotions
Rules and Regulations
General Information
100

How many times do you blow your whistle for a serve incident?

3 Times

100

How should you end every interaction?

Have fun and be safe.

100

September 16 (Monday) to September 23 (Monday)




Buy one 1-hour jump ticket, get the second for $5

100

Time off request should be submitted where?

The time off request binder.

100

Guests should do this to get the latest updates and discounts for future visits?

Download our Get Air app from the app store free. 

200

If jumpers are NOT performing tricks within their ability, what should you do?

Ask them to stop doing those skills, or ask them to leave that area.

200

What does paying attention on deck show our customers?

That we care about their safety.

200

Every Friday through the end of November.

Bring in your high school football ticket stub or show student ID for 50% off Club Air tickets.

200

You wake up sick not feeling good, Your shift is later on that day. What should you do?

Look to get your shift covered and reach out to management right away. 

200

True or false 

Guests post on social media pictures of Get Air lifeguards and staff members just standing around and not working.

True. 

Don't let this be you. Our guests pay to have fun but they feel safe when someone is watching them and coaching them on how to have fun. Don't be that person posted on social media not working this will not be tolerated. 

300

No doubles, gainers, or ___________ are allowed in the pit?

diving
300

What should lifeguards talk to our customers about while on deck?

Mention current promotions and events

Answer questions about features and educate guests about rules

Point out fun ways to enjoy the park

300

September 23 (Monday) to September 26 (Thursday)

Two Toddler Time tickets for $10

300

What is sexual harassment?

Sexual harassment includes unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace

300

A guest comes in to jump at Get Air wanting to jump. What are we going to offer them?

2 hours of jump time. 

Always ask our guest this question. The person with the most 2 hour sales at the end of the month will get a surprise. 

400

How many jumpers are allowed per lane?

1

400

What things can you do to earn a better tip from the guest?

Check-in frequently with the party

Be friendly and attentive and politely ask the guest for a tip

Offer assistance with presents, decorations and cake

400

September 26 (Thursday) to September 30 (Monday)

Buy two 3-hour Club Air, get one free.

400

What does each cash pouch have in the safe?

$200 if your pouch is short please speak to a manager or shift lead asap. 

400

Yuma Get Air address is what?

3121 S 4th Ave, Yuma, AZ 85364

500

How deep should the 2 finger chest compressions be?

1/3 the depth of the chest.

500

As a party host, what should you do at the start of your shift?

Check the party schedule for size, location and party specific detailed notes

500
How much can guests save for booking parties?

$75 dollars off. 

500

Who job is to keep the maps, bathroom, and building clean?

It's everyone's job. If you see a mess clean it up. Don't wait until a manager tells you to do it. 
500

A guest wants to use two discount codes for a party. They have a $75 dollar off coupon and a military this discount. How would you input this?

You can not double dip the coupons.