PRODUCT
What are the Spectrum Mobile brands that we offer?
Apple, Google, LG, Motorola and Samsung
This LOB is a prerequisite for spectrum mobile
Internet
What 2 ways can a customer buy a phone?
Pay in full, 24 month installment plan
What is needed to verify if the BYOD is compatible with our network?
IMEI
How can you be excused from the Wed calls?
4 lead list sales
2 mobile
2 WIB
What are the differences between Unlimited and Unlimited Plus plans
data throttled at 20 Gbfor unlimited and 30Gb for unlimited plus.
Spectrum Mobile customers who disconnect their other Spectrum internet services will be charged how much more?
$20 per line
Can By the gig data plan be shared across multiple lines? True of false
True
What is the current SOP for mobile?
1 Mobile Activated per month or a 3 month rolling average of 3
What address does the phone get mailed to?
Business Internet service address
What is inserted in the phone to connect you to the mobile network?
Sim card
This check involves a soft inquiry on the customers credit
External Credit Check
Can you change from by the gig to unlimited data at any time?
How much will the customer be charged upfront for 2 Unlimited BYOD
$79.98
For compensation for additional lines when do they need to be sold?
5 days
What do we offer at 0.67 cents per day
WIB
Can any employee in a business you walk in sign up for mobile service?
No only the business owner or Auth user.
What are the benefits of ultra internet?
2 year price lock (free install)
When the customer opts for the 24 month payment plan, what does the initial payment cover? Name 3 things.
1st month of services , 1st payment on the phone, all taxes on the phone , and activation charge.
What is the speed of WIB
10 x 1
How do you hit your accelerator?
18 PSU's
Can you sell Mobile to a National account?
No you can not
On auto pay
What is the most efficient way to enter an order?
Buyflow
To earn at least $6,750 you must do?
30 + 8