Account Types
I receive VCC VIA fax.
What is Select
I wanna be disenrolled I also am under 15k
What is DIY
I am a common source of information
What is NPI Registry
What does the call opening sound like
What is "Thank you for calling Zelis, my name is ________. May I please have your TID number"
I let you into the dialer
What is OHI email
I am the only paid product.
What is ACH+
I am ultimately an advertisement
What is invitational
I can make the changes
What is authorized decision maker
Hold time should not exceed
What is 2 mins
I let you into manage providers
what is Zelis email
Some may call me slow
What is Select Print
I want to be disenrolled but im older than 3 months
What is warm transfer to CARE or work item if not available
I am a code
What is most recent payment ID
I come after the callers reason for the call
What is assurance of help statement
I let you into sfax
What is Zelis email
I EXCEL at sending payments
What is Select Download
I want to be disenrolled but I am from ELEE
What is DIY
I am required to obtain
What is callers name, job title, call back number, and email address
I help build rapport
What is restating the callers name/empathy statement
I let you into Omissa
What is agent ID
I am your Grandfather
What is 835 delivery
What accounts are off limits
What is custom branded, 835 delivery, any account over 2 mil, less than 3 months since enrollment, unverified, over 3 months non invitational
I am needed every new call
What is the recording statement
I help with assurance of understanding the callers concern
What is restate callers request
I let you into JIRA
What is shared username and PW