Drinks
What step do you start first for hot lattes and for iced lattes?
Hot bar-steam your milk
Iced lattes-pull your shots
What drinks do we put the chocolate espresso beans on?
Hot drinks with espresso in it
What comes in a gold rush cold brew?
Cream, caramel & cold brew
Name the 4 timers that got off?
House blend, dark roast, cream jar & cold brew
How long do we date scones, bread slices & cookies for?
3 days
What do we add to mocha lattes made with chocolate milk?
Vanilla
When should we do outside order taking?
During peak hours or when we stack
What roast do we dump at noon?
Dark roast
After cleaning an espresso machine in the morning, what do we do last before we can use it?
burn a double decaf shot
How long do we date burritos, sandwiches & paninis for?
Burritos-6 days
Sandwiches: 3 days
Paninis-6 days
What division do you use for a turtle?
2 sauce 1 syrup
What do we ask about at the register with every transaction?
The app
What iced drink(s) do we not roll on hot bar?
Black cold brew
What is our menu goal time for peak hours & non peak hours?
peak: 1 minute
Non peak- 2 minutes
How long do we date cake pops and cinnamon rolls for?
Cinnamon rolls- 5 day
how long does a espresso shot last until it’s expired?
60 seconds
On the headset position what are some other duties we could be working on?
Food, dishes, expediting, checklist items, listening for timers to go off and completing those tasks (rebrew coffee, change cream, change sanitizer, drain cold brew), help stock, etc
When making a frozen chai dirty, what do we take out of the recipe?
The half n half
How long does cold brew steep for?
15 hours
How long do we date pre mix for?
7 days
When making a chai or matcha with flavor, do we add full flavor or half flavor?
Half flavor
What should happen when someone is busy taking an order and a car comes to the other lane?
We can greet and put the customer on hold then the headset person can take their order when they’re available
Where do we fill the water for iced americanos?
Half way between the two lines
Walk me through how to make a raspberry truffle blender from start to finish?
Add your flavor, pre mix, powder, ice & then blend
How long do we date cold brew for?
7 days from the day we started