Hot or Not
Loan Sharks
Pipeline Life
Stat Attack
Wild Card
100

What stage is an active buyer thats viewing properties with you? 

What is Showing Homes 

100

How quickly can Zillow Home Loans close on a home loan? 

What is 13 Days

100

I ring your phone, request a tour your answer but talk to noone?

What is Real Time Tour

100

Our team has received XX amount of leads so far in the program?

What is 580

100

What is the "Z" word for a computer generated home value? 

What is Zestimate? 

200

What stage is a client who you haven't met with yet but you are schedule to meet soon? 

What is Appointment Set 

200

What percentage of Zillow Preferred leads do you have to get preapproved with ZHL to meet the preapproval metric?

What is 10% that you’ve met with


200

I ring your phone, talk to you and ask an absurd amount of questions....

What is Live Connection 

200

We have XX closed, pending and submitting offer in the program

What is 24 

200

What is CSAT short for? 

What is Customer Satisfaction Score

300

What stage does a live call lead come in as?

What is Spoke with Customer 

300

What are the three steps to transferring a lead to ZHL? 

1. Click Transfer button 

2. Select Loan Officer 

3. Send populated text or email 

300

I ring your phone and would only like to be contacted a certain way....

What is text only lead 

300

What is the referral fee on a $100,000 condo? 

What is 25%

300

This happens when you open Zillow “just to look” and somehow it’s three hours later.

What is window shopping, doom scrolling or Zillow surfing

400

What stage should your clients be in if they haven't answered any calls or texts yet?

What is Attempted Contact 

400

Name a ZHL Loan Officer? 

Brent Chan 

Nathan Huff 

Jorge Gomez 

400

I ring your phone and someone from Zillow is talking to me about someone else......

What is ZHL Preapproved lead 

400

What stat dictates the amount of times you answer incoming leads? 

What is Answer rate?

400

This Zillow badge means you reply faster than 99% of agents — or you just never sleep.

What is Best of Zillow 

500

What stage should be clients who have bought or sold a home?

What is Closed!!!!!

500

What is PCVR?

Conversion Rate (Adam)

500

I check you out online and then ask Zillow to connect us together 

What is Profile Lead 

500

How many homes in CT are listed on Zillow today? 

What is 6,572? 

500

Zillow users love this more than any actual real estate transaction

What is looking at homes they’ll never buy?