Oh the system
I am here when you need to know the course a lease has taken
What is Workflow
You can find me under "Unsolved Tickets"
What is pending or open tickets
These two people met for the first time in 6th or 7th grade, playing Basketball.
Who are Buddy and Scott
A situation in which a person leases an asset from another lesser and can become the owner after all the payments have been made.
What is Lease To Own
This is how you find the customers tax rate
What is depends on where they reside?
76% of the time (don't quote me on that) when a retailer calls, they need to know why THIS didn't happen. 99% of the time its because we don't have documents.
What is Disbursement
What is Contacts in Turnkey
This man heckled buddy at his high-school cross country meets
Who is Nathan
The day the customer gets the items
What is Shipment date
3 Documents we must have before disbursing the lease (for most retailers)
What is signed lease, Id and Receipt
A sequence of numbers/letters that are used to identify the customer before they have a lease.
What is the approval code
Someone calls and wants to return a TV they just received from one of our retailers. The TV will not turn on at all. This is what we tell them to do first.
What is contact the retailer
(Sounds like a warranty issue)
Zo Financial Primary Colors
What is Green and Grey
A transaction that is canceled on the customers account
What is Suspended Transaction
The total cost, a customer will pay for the full 12 months.
What is lease Cost or What is 2.04
The amount of failed promise to pays a customer can have
What is 3
When on chat, the customer is inactive for this amount of time before we can close the ticket
How long is 10 minutes
The name of Scott and Buddy's wives.
HEATHERRRRR
A person or business that sells goods to the public.
What is Retailer
After 30/60/90/120 days of non payment, the customer gets this.
What is Certified letter
and a bat to the kneecaps
The status a customer might be in after applying, indicating they did not get approved.
What is Rejected
Our Phone number
What is (833) 719 - 1096
Our address
Where is 3035 East Palmer Wasilla Hwy
The only acceptable time to refer to what we do as a "Loan"
When is N E V E R E V E R E V E R
One of the biggest benefits of using ZO +
What is Involuntary Unemployment Waver
or
What is Rental Protection