Care Director
There are two things you should look at when opening a record. Starts with F and P.
What is Financial and Program.
The number monthly of expected enrollments per teams
12
This is completed within 90 days of enrollment, transition of care, and annually.
CHA
Line 12
What is med management reviewed within 4 weeks from last contact.
What does O&E strategies stand for
(pg 12)
What is Outreach and Engagement Strategies
When providing any services for housing and creating an activity note you should mark this.
What is Housing Services Provided
You open this document when performing enrollment outreach
What is outreach assessment
Member scores >10, then you will repeat this assessment monthly.
What is PHQ9
line 24
What is Old PGIs are completed and deactivated.
On pg. 139 STEADI stands for what?
What is Stopping elderly accidents, deaths, and injuries.
How often should you be touching your PGIs?
What is monthly.
How often are your outreaches performed
What is by tier
If this is >8 you repeat it monthly.
Gad 7
What is required on the audit to be Specific, Measurable, Attainable, Relevant, and Time bound, with activity note documented monthly. Old ones are completed and deactivated.
What are PGIs
A list of eligible patients for HHP
What is the TEL- Targeted Engagement List
This is something that is reviewed on every call and has it's own tab.
What is medication
What report is received daily from Becky and Noemi.
What is Daily Inpatient Census
If a member says they are homeless or at risk you complete what?
Housing assessment
Your line manager will be meeting with you monthly for this....and hopefully you will pass!
Monthly Audit
What insurance is acceptable to participate in HHP?
IEHP, medi-medi.
These are three absolutes for every patient contact.
What is Health status update, Med review, and care plan update.
If a member is receiving Hospice services, Cal Medi connect (Dual Choice), SNF with duration longer than a month and the following month.
What is an exclusion.
What does BAM stand for?
What is Brief Addiction Monitor
line 5 on audit tool
Primary Team Member is assigned
How many pages is the manual?
What 206 pages