Goal setting
I will get a job within the next 60 days is an example of
Timely goal
What is not necessary element for ensuring staff synergy
Lack of procedures
The term given for selling products for client home care is
Retailing
Which of the following statements describe what you should do if asked questions that are seems discriminatory
Politely decline to answer
Which of the following descriptions would be considered a key to successful client relationship
Teach the client how to maintain their look at home
Measurable goals will help you get organized and
Track your progress
A set income given to an employee on a weekly or monthly basis is known as
Salary
Which type of buyer wants to save money at all costs and he’s not as interested in quality of product as price
Bargain
The item that offers an employer a brief summary of why you would like to be employed at the salon and what qualifies you would bring the salon is called
Cover letter
Industry statistics indicate that satisfied, client will usually refer how many new clients
3
A realistic goal is one that
You believe can be accomplished
Dependability as a work principal can be described as
Showing up on time and ready to work
Turning a $30 ticket into a $40 ticket is an example of
Up selling
Before an interview begins you may be asked to fill out
Application
Adding the client service total and retail total for one visit will achieve which of the following results
Average ticket
Which of the following terms defines a specific target or benchmark regiment that can be attained within a specific time frame
Goal
Which of the following concepts creates a harmonious and predictable environment
Synergy
Successful salons are those who staff members are effectively recommending their services and a quality line of retail products by not doing the following
Making negative comments
And efficient working space for each salon professional
120 to 150 ft.
A client profile is a composite of market cystic’s that can be used to identify the general characteristics of individuals
Within that market
Is this something I can commit to is a question that would be asked when determining if a goal is
Achievable
Compliance with all local state province and federal rules regulations and laws is the responsibility of
The salon owner
Which of the following buyer motivations is perhaps the easiest to recognize in the salon
Need
What is not a guideline to be used when creating a resume
Provide at least eight pages of information
What is considered to be the number one reason why clients move on to another salon
Indifferent attitude of an employee