It's a process
Barriers
Mediums
Non verbal
Communication skills
10

The sender does this action first 

Encode the message 

10

Barriers are things that ________the communication process

stops 

10

The abbreviated word Cc means 

Carbon copy

10

Which of the following is NOT a nonverbal communication:

Gesturing

Posture

Map  

Eye contact 

Map

10

Communication that uses words, either oral or written 

Verbal 

15

The response given to the sender is called

Feedback

15

A lack of supervision or training or policy that affects the communication process is 

organisational barrier 

15

This allows the sender of a message to conceal the person from the other recipient 

Blind carbon copy 

15

This picture communicates


Boredom or lack of interest

15

When a Miss Andrews lectures over the notes, who is the receiver?

The students 

20

Upon receiving the message, the receiver does this

Decode the message 

20

Strong beliefs, customs, attitudes, religious, sentiments, are all examples of what type  of barrier?

Cultural 

20

When writing an email, its best to write in what tone?

Positive 

20

The movement of hand when communicating 

Gesturing 

20

What are ideas or information being communicated?

The messages

25

Communication is known as a ______ process

two way 

25

Personal discomfort, caused by ill health, poor eyesight or hearing difficulties falls under which barrier?

Physiological

25

This line indicates the purpose of the message.

Subject 

25

The position of ones body 

Posture 

25

Concise and exact use of words in writing or speech 

Brevity 

30

When you monopolizes a conversation or meeting, you're not contributing...….?

Proportionally

30

Barriers are said to have what type of impact on the communication process?

Negative

30

Negative or bad news are NOT best sent through.....

emails

30

Crossing ones arms can be interpreted as a sign of ____body language

closed

30

There are three personal zones of achievement. One should thrive to be in what zone?

Stretch zone