All Things Zen
What is our cancellation policy?
Which four new targeted facials replaced the previous “Customized Facial”?
Pregnancy, Acne, Anti-Aging, and Brightening Facials.
Why do we recommend medical-grade skincare over drugstore or cosmetic brands?
Because it contains higher concentrations of active ingredients, is backed by clinical studies, and delivers measurable results
What are the main benefits included in the Better Aging Membership?
$2 off per unit of Neurotoxin, 20% off skincare products, and one Glutathione IM injection per month for $199/year.
What do neuromodulator treatments do and how long do results typically last?
They relax targeted facial muscles to smooth fine lines and wrinkles, with results lasting about 3–4 months.
If you notice a product or supply running low, what should you do?
Update Google Keep & inform Brittany if its urgent.
What facials can be made pregnancy safe?
Everything but a chemical peel
Which SkinBetter product targets pigmentation and uneven skin tone without using hydroquinone?
What is Even Tone Correcting Serum?
What medication and services are included in the Healthy Body Program?
Weekly GLP-1 injections, monthly management with Dr. Dang, free 3D body scans, and baseline lab work.
Explain the difference between Sculptra and dermal filler.
dermal filler adds immediate volume by using hyaluronic acid to fill lines or enhance features. While Sculptra is a biostimulator made with poly-L-lactic acid that works gradually by stimulating the body’s own collagen production for long-term volume and skin firmness. Dermal filler results are instant and Sculptra takes a few months to see results.
When should a patient be asked to put a card on file, and why is it important?
Every patient should have a card on file at booking to secure their appointment and enforce the cancellation policy.
What facial service can not be booked past 3 PM? Why?
VI Peel can not be booked past 3PM due to post-care requirements estheticians need enough time for aftercare instructions and product application.
Why should patients stay consistent with their skincare routine before having treatments like laser or microneedling?
Consistent skincare helps prep and strengthen the skin, allowing it to heal better and respond more evenly to treatment. It also reduces irritation and enhances overall results.
What does the Vital Roots Membership focus on, and what are the treatment options?
It supports hair health and growth with one PRP OR Laser Hair Restoration treatment per month, plus customized prescription support.
The StarWalker laser has three treatment levels — what are they, and what does each target?
Starwalker Level 1: Skin Rejuvenation
Starwalker Level 2: Melasma
Starwalker Level 3: Letinges/Pigmented Lesions + Skin Rejuvenation
What does being part of the Zen ReGen team mean to you?
Whatever your answer is right :-) <3
How much time and cost does each facial add-on include, and name at least three examples.
Each add-on is $50 and adds 15 minutes. Examples include Dermaplane, Red Light, Lymphatic Drainage, High Frequency, or Milia Extraction.
Why is it important to include an antioxidant in your skincare routine, and which SkinBetter product is a good example?
Antioxidants protect your skin from free radical damage caused by things like sun, pollution, and stress. They help prevent early aging and keep skin healthy. SkinBetter Alto Advanced Defense and Repair Serum is a great option because it defends against environmental damage while brightening and calming the skin.
What is the difference between the men’s and women’s Peak Vitality Memberships?
Both are $599/month; the women’s plan includes 4 Emsella treatments per month, and the men’s plan includes 4 Gainswave treatments per month.
What makes Vivace Microneedling and PRP such a popular combo treatment?
Vivace creates tiny controlled micro-injuries to boost collagen, while PRP adds growth factors from your own blood to speed healing and enhance glow resulting in smoother, tighter, more radiant skin.
How would you describe regenerative and longevity medicine at Zen ReGen?
At Zen ReGen, regenerative and longevity medicine focus on helping you look and feel your best from the inside out. We use treatments like PRP, peptides, and collagen-stimulating therapies to support the body’s natural healing process, slow signs of aging, and promote long-term vitality and wellness.
What’s the difference between the Hydrafacial Signature, Deluxe, and Platinum treatments?
Signature ($249 / 30 min): Includes the 3 core steps — cleanse & peel, extractions, and antioxidants.
Deluxe ($299 / 45 min): Includes all Signature steps plus a customized booster, red light therapy, and neck & shoulder massage.
Platinum ($349 / 60 min): Includes all Deluxe steps plus lymphatic drainage facial massage.
Explain how you would use the ZO Hydroquinone system, why it should only be used for about 3–4 months, and what product you would transition to afterward.
-Use the ZO Pigment Control Crème in the morning, and at night apply the ZO Pigment Control + ZO Pigment Control + Blending Crème mixed with a retinol.
-Hydroquinone should only be used for about 3–4 months because the skin can build tolerance to it over time, making it less effective.
-Transition to SkinBetter Even Tone Correcting Serum while off HQ to maintain pigment control and prevent recurrence.
How does the Power Roots Membership differ from Vital Roots, and what’s included?
Power Roots is $999/month and includes BOTH 1 PRP and 1 Laser Hair Restoration treatment per month, plus customized prescription support.
Which treatment offered at Zen ReGen is the only procedure FDA-cleared for lifting?
Sofwave! It’s FDA-cleared for lifting and tightening the skin on the face, neck, and submental area by stimulating collagen with ultrasound energy