AROUND CAMPUS
When a hospital visitor asks about a place to feed their baby, you respond with...
You respond that they may feed their child in any visitor area they would like
ADMIN: 2.04 Breastfeeding "ZSFG promotes the benefits of breast/chestfeeding to pregnant people and families, and provides support and opportunity to breast/chestfeed, while respecting cultural diversity and personal choice."
ZSFG uses this acronym when meeting patients.
ICARE
This vaccine is offered to employees on ZSFG campus beginning in the fall/ winter seasons.
Get your flu shot today!
Staff who are not vaccinated must wear a mask in all patient-facing settings throughout flu season.
SF Sheriff's Department provides employee escorts to the following locations:
24th/ Mission Street BART, nearby bus stops, parking lot, and to your vehicle
What does ZSFG place at the top of the True North Pyramid.
Where is smoking allowed on ZSFG campus?
No where! ZSFG is 100% smoke-free campus
The first 2 steps of ICARE help establish a warm relationship with patients.
Introduction – Use a greeting. Provide your name, title and department
Connect – make eye contact and have an approchable smile. Be aware of guest's body language and seriousness in tone of voice. Empathize and apologize. Use appropriate tone and body language.
These everyday items must stay outside of an MRI scanning room due to the MRI's strong magnet.
Electronic devies – cell phones, smart watches, tablets, etc.
Household tools – scissors, screwdrives, nail clippers, etc.
Metal objects – care keys, coin change, etc.
ALWAYS READ THE SIGNS!
These are found at buildings 5, 25, 80, and 90. This new system (similar to TSA) enhances safety by screening for weapons.
All persons entering buildings 5, 25, 80 & 90 will walk through a non-invasive screening system that scans for weapons
If no weapons are detected, a person will be able to walk through unimpeded
Secondary screens may be needed if detection of prohibited item
2 Sheriff’s cadets will be stationed at buildings 5, 25, 80 & 90 entrances
What are the modes of transportation someone can use to get to (&from) ZSFG?
MUNI, BART, Walking, Shuttle to 24th St. BART, UCSF Shuttles
These steps in ICARE help troubleshoot a patient question or problem.
Ask – Ask or offer to assist with resolving the concern. Ask the patient what their expectations are for a solution and/or offer options for a solution.
Respond – clarify or verify agreement on next steps.
Taking these 4 steps can reduce the likelihood of adverse effects from radiation.
Electronic devies – cell phones, smart watches, tablets, etc.
Household tools – scissors, screwdrivers, nail clippers, etc.
Metal objects – care keys, coin change, etc.
ALWAYS READ THE SIGNS!
ZSFG requires all staff, faculty, students, volunteers, contractors, and all other persons providing services to wear their badge at all times. Where are people supposed to wear their badge?
ID badge must be worn ABOVE the WAIST at all times.
H - Hospital (Building 25)
M - Building 5
Often overlooked, this final step of ICARE, leaves a lasting impression on ZSFG on patients.
Exit – Exit courteously by saying thank you, restating your name, and asking if there is any further assistance which can be offered.
ZSFG is recognized for excellent stroke care. Knowing this acronym can keep ZSFG as a leader in care for stroke patients, more importantly, it can save a life.
ZSFG consistently recognized for our excellent care with Centers of Excellence in Neurotrauma, Stroke, and Orthopedics.
BE FAST
Balance: sudden loss of balance, learning or staggering
Eyes: sudden loss of vision in one or both eyes or double vision
Face: facial droop or weakness or numbness on one side
Arm or leg: weakness or lack of coordination in the arm or leg
Speech difficulty: difficulty speaking or understanding
Terrible headache: sudden onset of head pain/ time to call 911
When ICARE does not resolve a patient concern, reach out to this person for further support.
Your supervisor!