158
What does the "C" Stand For In Customer
CARE
When is the First FMJ Opportunity For the TTM
Call Ahead
FMJ
Find More Junk
What is the 1st Step In Negotiation Protocol?
Re Establish Value 3 times
What is the Cost of Our Labor Charge With 2 People On site for 1 Hour
150$ 75$ PER MAN
What Does the "O" Stand For IN Customer
OBSESSED
What Do we show Every customer when explaining what's expected of us?
5 Star Agenda
GR
Google Review
What is the 2nd Step In Negotiation Protocol?
Priority Items
5/6th Volume Price
$768
What does the "M" Stand for in Customer
Mindset
What are the 3 Value Keys We use on SITE
Time, Space, Effort
AJS
Average Job Size
What is the 3rd Step in Negotiation Protocol?
COUPON
What is the starting Price for A "Riding Lawnmower" SIP
$200
What IS one Element That Creates "Solutions"
Creativity
Active Listening
Problem Solving
Explain Bedload DOUBLE POINTS IF YOU KNOW THE WEIGHT THE TRUCKS CAN HANDLE
Not weight Or Lbs. It is Heavy Dense Material Concrete, Brick, Rock, Dirt, Construction Debris Fills 1 foot high all the way across the BED
NPS
Net Promoter Score
What is the 4th Step in Negotiation Protocol?
Budget/Call Ops with All Info
What is the SIP Price for a "Basketball Hoop"
$129
What are the Three ELEMENTS That Create "CARE"
Integrity
Professionalism
Etiquette
What are the Three POWER ?s
What items are we removing
When do you need this done by
What is the end goal of the project
what is every piece to C.U.S.T.O.M.E.R
Care, Unique, Solutions, Timely, Obsessed, Mindset, Empathy, Rigor
What is All Info NEEDED to provide to OPS
How long it will take, Where the Items Are, Budget, Time left for removal, Value Keys found!