TCOLE Rules & Regulations
Communications Resources & Confidentiality
Emergency Communications Technology
Basic Call Processing
Basic Radio Communications
100

TCOLE training cycle 

What is 2 years?
100

Files found in NCIC 

What are Wanted Persons, Unidentified Persons and Guns? 

100

A multi-service entity that delivers a variety of programs while carrying out its function as a planning organization

What is a COG? 

100

Sender, Receiver, Message, Medium, Feedback, Noise and Context

What are the six components of the Communications Cycle?

100

Head to toe

What is the proper order to get a clothing description?

200

Declaration of psychological and emotional health

What is an L3 form?

200

Included in OpenFox help files

What is Messenger Tip of the Day? 

200

A technology that allows you to make voice calls using a broadband internet connection 

What is a VOIP phone system?

200

Don't argue, be patient, remain calm, offer options

What are ways to de-escalate a MHMR caller?

200

They can revoke licenses for violators

Who is the FCC?

300

Where TCOLE standards are in Texas law

What is Texas administrative code?

300

Who HIPPA violations should be reported to

Who is the Federal Secretary of Health and Human Services?

300

A computerized device used in a vehicle to exchange information between the user and the com center

What is an MDT?

300

Sorting calls for service by urgency

What is call classification?

300

CYMBALS 

What is an acronym used to describe a vehicle?

400

Medical and drug screening 

What is an L2 form? 

400

The policy that sets standards for the security of the TLETS terminal 

What is the CJIS policy?

400

A person with a hearing disability wants to use their own voice

What is Voice Carry Over?

400

Choosing a determinant code that is translated to a priority level

What is call prioritization? 

400

Adam, Boy, Charles, David, Edward

What is the phonetic alphabet?

500

Expires 12 months after appointment date

What is a provisional TCO license? 

500

Should always be created in a way that supports pre-planning for scalable incidents 

What are protocols? 

500

A text-based form of TRS that uses the internet

What is Internet Protocol Relay Service?

500

MORE PIES

What are active listening techniques?

500

Keep traffic short or take breaks

What is a long transmission?

M
e
n
u