Shares
Looking for information from DRS on Pets
GG PET
This box will tell you if your flight is on time
Flifo (F7)
Can you help me? I don't fly out for 72 hours but I have questions about my reservation
PNR Tab
Sign out of Shares
BSO
This entry will display the Timatic template
T*FA
Wondering if there is a meal on this flight today.
Inflight Amenities Tab
My printer is not working? How can I reassign it.
Multi-Content, Printers
Need to check the ticket status? This entry will will pull it up in Shares
*ET
G*
How full is your flight today? This tab has all the answers.
PBT
This is a tool for all CSR to help show our customers that we care.
In the Moment Care (heart icon)
A permanent resident card is an example of this.
Alternate Document
Passenger Davis tells you they are on flight 319. Now you have to check them in.
*319/14APR-DAVIS
Why is my flight late?! Where is it coming from?
Aircraft Routing
Clicking here allows an agent to change a passenger name.
Customer Details, click on the name
This is what is issued if there is more than 4 coupons
Conjunction Ticket
To read all of the Timatic information, this entry will move down through the form
T*PN
Crew Assignments
This tab allows a CSR to print an Itnerary card
Tickets, Print, Interary Card
A passenger needs a wheelchair for their flight in 3 days. This is where you can enter it.
PNR, SSRs