$9.99
Who can access the account in store?
Can you sell a phone outright?
What is the first step in the sales process?
Attitude
Who is the owner?
Hershel Martin
Name 3 phones you can put on a 30 MO DPP?
S21+ 256gb
S21 Ultra
Fold 2
Note 20
Note 20 Ultra
Note 20 Ultra
S20 Plus
S20 Ultra
12 Pro and 12 Pro Max
Who can access their account by calling in?
nobody!
Yes.
What are the fact finding questions we use?
what kind of phone do you have?
what do you like about your phone?
what do you dislike?
what do you want your new phone to do?
what else do you want to see?
Who is the Chief Executive of Operations?
Quincy Dixon
$9.99
$29.99
$49.99
Can you adjust the price of the phone if the price matches VZW.com?
Almost always yes, but always check with manager.
If financing an iphone, how must the customer pay the taxes in store?
With a credit card with their name on it. No exceptions.
What step do we analyze the account?
appraisal/buyer profile
How many stores are in CVI?
20
How much is Verizon Protect Home if the customer has VZP multiline?
$20
Where do you apply device dollars towards someone's device?
Beneath where it says down payment.
Where do you go to check in devices that were ordered on dfil?
Purchase orders in Inventory tab.
What step is between the write up and the close?
Negotiation.
Who is our Account Manager
Phillip Nitzche
Name 3 phones where VZP is $14 instead of $17.
A11, A21, Moto G Power, LG K51, Alcatel Avalon
If someone is doing a buyout with cash, what is the process?
Put amount into datascape, then into RQ, using 2 bottom buyout skus. (One is the store charge) Then refresh account and it will show paid off.
What are the cash fees for bill pays?
1.Prepaid
2. Postpaid
1. .50
2. $3.00
What step was not in Grant Cardone's original?
Accessory walk.
Pizza