Alternative Menu Options?
1. What is a Cheeseburger?
2. What is a Deli Sandwich?
3. What is a Chef Salad?
When is laundry done?
Any time it is needed
Name three times to contact the nurse
1. Systolic Blood Pressure over 180 or under 90. If you get a wonky number take it again - you can also switch arms.
2. Falls/Incidents
3. When someone is sent to ER.
Text notification is fine.
How fast should a call light be answered?
As soon as possible but within 5 minutes. Times are currently being audited by management. It is also reviewed by the State during survey.
If you don't know the answer?
You tell the surveyor "I don't know but let me find out". Then go find out and return.
1. 7:45am-9:00am
2. 11:45am-1:00pm
3. 4:45pm-6:00pm
Care staff is expected to be in dining room during these hours.
Who is responsible for cleaning apartments?
Care staff. Housekeeping is in each room only once a week.
What do you do with a CBG over 400 or below 70.
1. Text RN if over 400 and give ordered insulin.
2. Text RN if under 70 and give orange juice/soda/glucose tabs, follow-up with a protein source (i.e. turkey sandwich, etc.).
3. FAX PCP.
1. Black Pants/Khakis
2. Blue Button Up/Woodburn proud black shirt
3. Name Tag.
What needs to be worn in the kitchen/dining area during meal service?
1. Hairnet
2. Gloves
3. Plastic Apron
What is Chef chats? When are they?
Chef chats are an opportunity for residents to "chat" with the Chef regarding the food/meals. They occur on the third Thursday of the month at 1:30pm in the activity room.
When should garbage be removed?
Once a shift.
Where are the 3 eye wash station?
1. Break room
2. Kitchen
3. Memory Care Closet
4. One more that Bethany doesn't remember.
Where is the AED located?
In the living room by the PPE storage
Where are the policy books kept?
In both med rooms and in Executive Director's office.
First thing that needs to happen when entering the kitchen for food service?
WASH YOUR HANDS!!!!
Med Room Cleanliness
Friendly reminder to keep Med Room clean as housekeeping does not go in there. Please sweep floor, wipe down counters, organize, etc.
Missed Meds in QMAR
Missed med report should be pulled weekly. Make sure documentation is done for all refusals. Also, make sure you fax PCP with all med refusals.
When to call Med-Tech?
1. Resident on the floor
2. Skin issues
3. Resident is off from their baseline
What to do during fire?
1. Look at panel to locate fire
2. Grab fire extinguisher. Can fire be contained?
3. Communicate, Communicate, Communicate
4. Evacuate.
When do you have to wear gloves when handling food?
Whenever you are handling "ready to eat" foods.
Dishes after meals and on floors.
Dishes need to be picked up after every meal. If dishes are on the floor you should pick them up immediately and take them to the kitchen.
Hold Parameters
Please be aware of blood pressure hold parameters as well as hold parameters for CBG/Insulin administration.
Different techniques you can try:
1. Change of face
2. Multiple attempts
3. Time for your shower vs. would you like your shower, etc.
Relias Trainings. When are they due?
Please make sure you are up to date on all Relias trainings. State will pull these during surveys. They are to be checked monthly as videos are added monthly. Jessica to elaborate.