Competences
This is the ability to do something successfully or efficiently; also requirements for posts in an organization, communicating what are the expectations of performance and ways of achieving goals by pointing out required behaviors.
What is competence?
Finding candidates and choosing the best one.
What is the recruitment and selection process?
There are four phases: planning, implementation, delivery, and evaluation
What are stages of T&D programmes?
This is a process aimed at evaluation of the performance of employees but it also helps to understand their abilities regarding further growth and development of their careers within the organization.
What is performance appraisal?
Payment for work or services
What is remuneration?
What are competency components?
Preparing an announcement, attracting candidates, collecting application form.
What are the steps of the recruitment process?
Documents analysis, Observation, Questionnaires
How do you identify training needs?
1. Evaluation – measuring the past and current job performance of the employees
2. Development – assessing the development capacities of employees
3. Information – collecting information about employees views about his job position, and his attitude towards his position in the organization
4. Motivation – Evaluation process can serve as a motivational tool
5. Decision making – it is a basis for many personnel decisions in the company
What are the main goals of an appraisal system?
An amount of money earned by an employee for work done at his/her job position over a fixed period of time (week, month or a year), it may also include some basic bonuses which are a result of external regulations like overtime, night hours or harsh work conditions.
What is base pay?
A group of competences connected on a basis of their similarity
What is competences cluster?
Picking up the right candidates from a pool of applicants.
What is selection process?
investigating the way tasks should be done, procedures, performance standards
What is process analysis?
Evaluating the evaluation process
What is the last step of appraisal process?
Benefits strongly connected with specific job position, e.g. company car, medical care, housing, equipment.
What are perks?
Following competences form a competences cluster: autopresentation, active listening, writing skills, persuasion, argumentation
What are the elements of competences cluster related to communication skills?
advertising, career fairs, employment agencies
What are examples of recruitment techniques?
Case study, role play, brainstorming
What are examples of training techniques?
Qualifications – education, experience, abilities, talent (i.e. certificates, diplomas, special skills, predispositions both mental and physical)
Performance – amount of tasks completed, quality of work, profit generated etc.
Behavior – will to learn, loyalty, professionalism, relations with superiors, clients, subordinates and coworkers
Personality – creativity, responsibility, dynamic, reaction to stress
What are the main groups of criteria of appraisal system?
This is a systematic process of determining the relative value of each position in an organization.
What is job evaluation?
A source of competences (e.g.: abilities, skills) or a process (Giving presentation, managing people, team work)
What are criteria of combining competences?
Many employees work in groups and they know people on different positions. It can help spread the job offer widely during recruitment process.
What is networking?
Donald Kirkpatrick
Who was the author of method for evaluating the results of training and learning programs?
There are two types of appraisal methods.
What are relative and absolute methods?
One of functions of remuneration.
It ensures that the employees are fairly paid and that their worth is appropriately compared and more difficult jobs are paid more and that they are fairly compensated in comparison to similar jobs in the market.
What is equity?