In which section of the C360/R360 do you find health scores?
What is Scorecard?
What is an Enterprise Relationship (or R360)
How would you tag a person in a timeline entry?
What is @mention?
In which scorecards do you find CSM Sentiment?
R360 Desktop and Non-Desktop
If a change to a contacts information is needed, where should you go to change it?
What is Salesforce?
DAILY DOUBLE:
Where is the only location you add a Timeline entry?
What is Scorecard?
DAILY DOUBLE
When changing a scorecard score you have to enter your notes on why in what?
What is Timeline?
To change from customer to customer within Gainsight, what option should you use?
What is Search Bar at the top?
Where can you find the options to edit, delete, and send via email?
What are the three dots?