1
A service endorsement is printed on an envelope to notify the postal service of what is to be done with undeliverable mail or to request an addressee’s new address.
True
False
True
The person who signs a check is the
bearer.
drawer.
payee.
drawee.
drawer.
The proprietary or trade name of a drug as copyrighted by the manufacturer is known as the
generic name.
chemical name.
brand name.
pharmacy name.
brand name.
The medical assistant may need to abstract data from a patient’s medical record as part of completing a(n)
ledger.
external audit.
insurance form.
review of systems.
insurance form.
speech or voice recognition software
was not successful in the medical office so it is no longer used.
allows the document to be instantly available.
eliminates the need for editing.
has improved and now offers 100% accuracy.
allows the document to be instantly available.
All methods of giving medications by means of a needle or cannula through the skin are referred to as
transdermal.
parenteral.
topical.
sublingual.
parenteral.
When conducting an internal review of medical records, the medical assistant should ensure that
all corrections have been made by erasing the incorrect information.
there are no handwritten notes in the chart.
there is no mention of allergies.
there are dates and signatures on every entry in each medical record.
there are dates and signatures on every entry in each medical record.
Laboratory tests
may be performed in the office or by an outside laboratory.
must be performed by an outside certified laboratory.
are interpreted by the medical assistant.
cannot be performed the same day as an examination.
may be performed in the office or by an outside laboratory.
When a service is contracted to perform medical transcription off-site, it is known as
job-sharing.
outsourcing.
free trade.
a breach of confidentiality.
outsourcing.
If unusual billing patterns have been observed, government payers or insurance carriers may perform a(n)
internal review.
authorization visit.
quality review.
external audit.
external audit.
Businesses are more vulnerable to check fraud
on Mondays and Wednesdays.
when they are located on busy streets.
on Friday afternoons and weekends.
during daylight hours.
on Friday afternoons and weekends.
When more than one page is needed for writing correspondence, the second page and pages thereafter should contain
a simplified heading listing the date and page number.
a simplified heading listing the name of the recipient, date, and page number.
a simplified heading listing the name of the recipient and page number.
there is no need for a heading on the second or additional pages.
a simplified heading listing the date and page number.
Physicians who administer, prescribe, or dispense drugs listen in the Controlled Substances Act must be registered with the
IRS.
state HIPAA agency.
FDA.
DEA.
DEA.
Vaporizers and nebulizers are examples of apparatus used to administer medication by means of
inhalation.
injection.
injunction.
instillation.
inhalation.
In a ZIP + 4 code, the last four digits speed mail delivery by specifying
one of 10 regions of the United States.
an area within a locality, a building, or a group of P.O. boxes.
a particular mail-distribution center.
a local post office.
an area within a locality, a building, or a group of P.O. boxes.
When a patient does not pay on their account and multiple attempts have been made to collect it, it may be necessary to write off the amount owed as a/an
contract adjustment.
refund adjustment.
courtesy adjustment.
uncollectable debt adjustment.
uncollectable debt adjustment.
What is the name of the federal law passed in 1970 that requires the pharmaceutical industry to maintain physical security and strict record keeping for intoxicating drugs?
The Volstead Act
The Food, Drug, and Cosmetic Act
The Controlled Substances Act
The Marijuana Tax Act
The Controlled Substances Act
Which part of a prescription contains information for the pharmacist on total quantity of the drug and the form in which it should be provided?
Inscription
Subscription
Transcription
Superscription
Subscription
If an overpayment has been received from an insurance company or from a patient and the account is paid in full, which type of transaction must be made?
Write-off
Refund adjustment
Courtesy adjustment
Chargeback
Refund adjustment
If a patient taking medication calls with symptoms of dizziness, drowsiness, nausea, and vomiting, the medical assistant should immediately
tell the patient to stop the medication.
bring the situation to the physician’s attention.
disregard these symptoms as cause for alarm.
tell the patient to wait two hours and call back with an update
bring the situation to the physician’s attention.
In a computerized system, charges are posted
by referring to the appropriate fee schedule.
automatically when inputting the correct procedure code.
at the end of each business week.
when the payment is received.
automatically when inputting the correct procedure code.
Computerized accounting
is harder to learn than a manual bookkeeping system.
allows simultaneous posting through the computer database.
needs to be balanced at the end of the day, just like the pegboard system.
uses different terminology than manual accounting.
allows simultaneous posting through the computer database.
When correcting an entry in an electronic medical record system
always maintain the original entry.
use highlight, underline, or score-through to note the word or section in error.
enter the correct information, either after the error or as an addendum.
all of the above.
all of the above.
When documenting measurements for lacerations, lesions, burns, and so forth, they commonly appear in
inches.
increments of inches.
centimeters.
all of the above.
centimeters
In the age of EMRs, medical record identity theft has been called the “privacy crime that can kill” because:
it occurs infrequently
it affects the intetgrity of the medical record
it has tripled since 2009.
is on the decrease
it affects the intetgrity of the medical record