Health & Wellness
This can cause the arteries that supply blood and oxygen to the brain to be blocked causing a stroke
High Blood pressure
This is what you do after you refer a member to EAP
Check the referral box in SF and add in the appropriate resource (warm transfer, etc) from the drop down menu
This is often referred to as the design phase
Goal Setting
This is when an individual's belief in their capacity to act in the ways necessary to reach specific goals
Self efficacy
When intrinsic questioning is not appropriate
What is when your member is experience anxiety and/or anxiousness
This is referred to as the "good"cholesterol
HDL
You do this first when on a call to confirm a members identity
Last name, DOB and email
This is considered the state of being conscious or aware of something in the present moment
mindfulness
This is the stage of change someone is in when they say " I can't" or " I won't"
Pre contemplation
This happens when there are signs of a decline in a member's ability to experience pleasure and/or an increase in sadness, hopelessness, and helplessness. (consistent and persistent)
Mental health referral
This is what happens when your cells don't respond to insulin
Pre-diabetes or type 2 diabetes
This HIPAA rule requires you to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting electronic personal health information
Security Rule
This method is known to help you set up appropriate goals to improve outcomes.
SMART GOALS
This is the state of having mixed feelings or contradictory ideas about something or someone
Ambivalence
This is a technique used in coaching, counseling and therapy to help create a different way of looking at a situation, person, or relationship by changing its meaning.
What is Reframing or What is cognitive reframing
This is the form of diabetes that only 5% of people have
Type I
This violation happens if a coach sees a client at the movies sitting with some friends and the coach asks the client how her diabetes management is going now that she started a new walking program.
confidentiality
This is known as the independence in one's thoughts or action.
This is a skill we use when a member rambles
Interrupting and redirecting the conversation
Overgeneralization, shoulds, negative bias, and blaming are all forms of?
What are cognitive distortions
This heart condition is often considered to be a " silent killer"
hypertension
Have a clear coaching service agreement with member before beginning the coaching relationship and honor this agreement. The agreement will include the roles, responsibilities and rights of all parties involved.
What is the coaching agreement or
What is Professional Conduct with clients (NBHWC)
I will walk 30 minutes every Monday for the next 6 weeks
Behavioral Goal
This is the feeling of compassion, sorrow, or pity for the hardships that another person encounters.
This is understanding and experiencing another person's emotions or situation from their perspective.
Sympathy and Empathy
Research shows that the process of (blank) is related to greater emotion regulation and psychosocial well-being.
What is labeling emotional experience or naming your emotions/feelings.